Amulya Dattu S
West Wodonga,VIC
Summary
Driven professional with dual master's degrees in Business Management (Finance) and Enterprise Systems, complemented by strong IT support expertise. Adept at leveraging financial acumen and enterprise technology solutions to optimize business operations. Skilled in analyzing financial data, streamlining processes, and implementing IT-driven solutions to enhance efficiency. A problem-solver with a strategic mindset, committed to delivering value through technology and finance integration. Seeking opportunities to apply my knowledge in dynamic business environments.
Overview
14
14
years of professional experience
Work History
Inventory Associate
IGA Supermarket
08.2024 - 02.2025
- Maintained cleanliness and organization of warehouse workspace to promote safety and accessibility for all staff members involved in handling inventory items.
- Provided accurate data entry for all received items, ensuring timely updates to the inventory database.
- Completed physical inventory counts each month.
- Managed inventory storage in clean and organized fashion.
- Increased warehouse productivity through effective teamwork, clear communication, and collaboration with colleagues.
- Reduced stock shortages by closely monitoring inventory levels and promptly reordering when necessary.
- Increased profit by streamlining operations.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
IT Support Engineer
Intrinsic Global Communications
05.2022 - 07.2024
- Company Overview: Synodic is an IT Services Provider
- Install and configure computer hardware operating systems/ applications
- Monitor computer system and networks
- Troubleshoot system and network problems
- Diagnose & solve hardware & software faults
- Setup new user accounts and profiles
- Test and evaluate new technology
- Replace parts as required
- Talk clients through a series of actions, either face-to-face or over the phone, to setup systems and resolve issues
- Provided IT services to end users
- Assisted with solving customer issues
- Tasked with reducing trouble-ticket resolution time
- Synodic is an IT Services Provider
Customer Service Manager
Lorven Services Pty Ltd
07.2015 - 02.2019
- Company Overview: Lorven Fuel Services deals with METRO Fuel stations and this company is one of the Franchisee operators in Australia, with the objective of creating convenience for customers
- Provided exceptional customer service in a fast-paced environment, including resolving issues and customer complaints whilst servicing a high volume of customers per shift
- Operated all aspects of cash handling, Eftpos transactions and processing of invoices, transaction reports and console according to established procedures
- Reported to the company in a timely manner on issues likely to influence desired business outcomes
- Utilized attention to detail through ensuring that the store was clean and met WHS standards
- Promoted and maintained a positive organizational image and good customer relations
- Responsible for stock management and entering invoice details into the store software
- Ensured accurate cash handling utilizing registers and end of day banking
- Increased sales and repeat customers by liaising with the company to introduce offers and promotions, encouraging customers to make more in-store purchases
- Lorven Fuel Services deals with METRO Fuel stations and this company is one of the Franchisee operators in Australia, with the objective of creating convenience for customers
Software Engineer
Absolute Integration Technologies Pvt Ltd
12.2010 - 01.2013
- Company Overview: Absolute integration Technologies Pvt Ltd is responsible for providing solutions and services related to software such as building a cyber security network, web development, mobile app development and cloud consulting
- Architect, develop and implement software programs to meet business/ user requirements
- Develop application code and modules for business/ user and technical requirements
- Develop, implement, and integrate programs, designs, and codes
- Interact with clients to determine their requirements and needs
- Resolve and troubleshoot/ debug problems and complex issues
- Perform unit tests and system integration tests
- Develop user interfaces, client display and prototypes
- Create and design databases, views, stored procedures, indices, and relationships in Sql server
- Write supporting documents for the project, technical documents as well as user manuals
- Analyses and evaluate user needs and develop software solutions
- Assist in improvement of configuration management process
- Research and identity cause of reported defects and issues
- Perform and assist in quality assurance activities
- Absolute integration Technologies Pvt Ltd is responsible for providing solutions and services related to software such as building a cyber security network, web development, mobile app development and cloud consulting
- Participate in training and application support activities
Education
MASTER OF TECHNOLOGY - ENTERPRISE SYSTEMS
FEDERATION UNIVERSITY
11.2016
MBA - FINANCE AND MARKETING
JNTU UNIVERSITY
11.2013
BACHELOR OF TECHNOLOGY - INFORMATION TECHNOLOGY
JNTU UNIVERSITY
11.2010
Skills
- Proficient in Microsoft Desktop Applications
- System Hardware Upgrades
- Software Troubleshooting
- Client Needs Analysis
- Technical Desktop Support
- Problem Resolution
- Software Installation
- Hardware and Software Configurations
- Advanced Microsoft Office Skills
- Inventory Order Picking
Timeline
Inventory Associate
IGA Supermarket
08.2024 - 02.2025
IT Support Engineer
Intrinsic Global Communications
05.2022 - 07.2024
Customer Service Manager
Lorven Services Pty Ltd
07.2015 - 02.2019
Software Engineer
Absolute Integration Technologies Pvt Ltd
12.2010 - 01.2013
BACHELOR OF TECHNOLOGY - INFORMATION TECHNOLOGY
JNTU UNIVERSITY
MASTER OF TECHNOLOGY - ENTERPRISE SYSTEMS
FEDERATION UNIVERSITY
MBA - FINANCE AND MARKETING
JNTU UNIVERSITY
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