Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Anderson

Yatala,QLD

Summary

Focused and reliable with a strong understanding of a retail operation. Offering extensive experience in a high-volume setting. Highly service minded and professional with customers alike. Available to work flexible hours, weekends and public holidays.

Overview

5
5
years of professional experience

Work History

Online Fulfillment Assistant

Myer
10.2023 - Current
    • Improved customer satisfaction by efficiently processing and fulfilling online orders.
    • Enhanced order accuracy by diligently reviewing and validating customer information.
    • Expedited order fulfillment with systematic inventory management and product retrieval.
    • Reduced shipping delays, coordinating with warehouse staff to ensure timely order dispatch.
    • Collaborated with team members to achieve fulfillment goals and maintain high levels of productivity.
    • Monitored fulfillment performance metrics regularly, identifying areas for improvement and implementing corrective actions as needed.
    • Provided training support for new hires, fostering a positive work environment that encouraged growth and development.
    • Facilitated smooth transitions during peak seasons or unexpected staffing changes by effectively managing workload distribution among team members.
    • Prepared and organized envelopes, packages, containers, and pallets for shipping
    • Operated pallet jacks to safely transport and manage materials to and from warehouse.
    • Picked and packed order items.
    • Kept work areas neat, clean and free from debris.
    • Stocked shelves, racks and cases with new or transferred merchandise.
    • Maintained tidy and clean work areas to promote optimal productivity and safety standards.

Print Shop Assistant

Access Digital
05.2022 - 08.2022
  • Enhanced print quality by performing regular maintenance on printers and other equipment.
  • Reduced waste by properly monitoring inventory levels and ordering supplies as needed.
  • Ensured customer satisfaction by addressing inquiries, providing quotes, and resolving issues promptly.
  • Maintained a clean, organized work environment to facilitate smooth operations in the print shop.
  • Assisted with graphic design projects for optimal print results and client satisfaction.
  • Developed strong relationships with vendors for timely delivery of materials at competitive prices.
  • Increased efficiency by streamlining workflows, minimizing errors, and reducing turnaround times for clients'' orders.
  • Supported management in administrative tasks such as record-keeping, invoicing, and reporting to ensure effective business operations.

Operations

Harvey Norman Flagship
11.2018 - 04.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels
  • Answered customer questions regarding store merchandise, department information and pricing
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
  • Completed inventory counts and ordered merchandise
  • Reviewed weekly sales ads and monitored price changes
  • Inspected merchandise for any damaged, out of code, or discontinued items off display
  • Worked with managers and advertising directors to optimize promotions and educated customers
  • Prepared interesting and innovative visual displays to grab customers attention
  • Generated, picked, packed and booked deliveries online orders to be out on time.
  • Scheduled timelines of operations and work teams.
  • Discovered and resolved complex problems negatively impacting business operations.

Education

Chester Hill High School
01.2015

Skills

    • POS System
    • Merchandise packaging
    • Cooperative Attitude
    • Cash register operator
    • Credits and refunds
    • Customer assistance
    • Telephone reception
    • Stockroom maintenance
    • Inventory Stocking
    • Positive Team player
    • Can work autonomously
    • Fast learner
    • Online packing and distribution
    • Able to work flexible hours
    • Order tracking
    • Deadline Adherence
      • Loss Prevention
      • Product Packaging
      • Material Handling
      • Palletising
      • Inventory Auditing
      • Customer Service
      • Shipment Preparation
      • Order Picking
      • Warehouse Safety
      • Inventory Maintenance
      • Physical Stamina
      • Friendly and Courteous
      • Detail Oriented
      • Work Prioritization
      • Excellent Communication
      • Pulling and Preparing Orders

Timeline

Online Fulfillment Assistant

Myer
10.2023 - Current

Print Shop Assistant

Access Digital
05.2022 - 08.2022

Operations

Harvey Norman Flagship
11.2018 - 04.2022

Chester Hill High School

Similar Profiles

CREATE PROFILE
Amy Anderson