Amy Anker
Brisbane,QLD
Summary
Competent Phlebotomist with 13+ years of experience working in high-volume, fast-paced hospital settings. Expert skills in blood drawing procedures and using various phlebotomy techniques. Highly knowledgeable in pre-analytical sample protocols and strong administrative skills. Committed to maintaining the highest quality standards when identifying patients, providing exceptional patient care, collecting, labelling and processing samples and specimens.
Overview
14
14
years of professional experience
Work History
Phlebotomy Technician
Mater Pathology
04.2010 - Current
- Collected numerous blood samples using Vacutainer tubes, syringes, butterfly needles,
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Tracked collected specimens by initialling, dating, and noting times of collection correctly.
- Logged patient information and recorded results into system.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Centrifuged blood samples as outlined in clinical protocols.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Prepared and packaged specimens to Central Specimen Reception daily.
- Monitored patients for reactions and verified sample quality.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Promoted mission, vision, and values of organization and trained new clinical staff in phlebotomy procedures.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Reviewed patient records for accuracy and completeness.
- Organized daily work based on collection priority.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Verified patients' identification for proper sample collection.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Adhered to Mater standards and maintained patient confidentiality in all interactions.
- Performed venipunctures, finger pricks and heel pricks, Mantoux tests, arterial blood gasses, and cannulation for both adult and paediatrics patients.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Assisted in training and onboarding new phlebotomists.
- Verified proper storage and transportation of specimens to laboratories.
- Reviewed and processed requisitions for laboratory tests.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Provided guidance and support to laboratory personnel.
- Participated in quality assurance and competency assessment initiatives.
- Developed and implemented strategies to improve phlebotomy processes.
- Handled insurance verification tasks using Mater Pathology's Pre-Analytical Management System to validate patient information and ensure streamline procedures for both the pre-analytical and analytical phases of blood collecting and testing
Education
Undergraduate Certificate in Psychology - Psychology
Curtin University
Perth, WA08.2023
Graduate Certificate - Academic And Professional Communications
Curtin University
Perth, WA10.2022
Certificate III - Pathology
Mater Education
Mater Hospital 04.2010
Skills
- Documentation Management
- Supply Restocking
- Infection Control
- Patient Flow Management
- Medical Records Maintenance
- Biohazard Disposal
- Diagnostic Testing
- Venipuncture
- Data Entry
- Quality Control Guidelines
- Health Education
- Specimen Labelling Procedures
- Sample and Specimen Collection
- Patient Confidentiality
- Adaptable approach
- Customer service
- Venipuncture expertise
- Attention to detail
- Medical terminology
- Blood collection techniques
Timeline
Phlebotomy Technician
Mater Pathology
04.2010 - Current
Undergraduate Certificate in Psychology - Psychology
Curtin University
Graduate Certificate - Academic And Professional Communications
Curtin University
Certificate III - Pathology
Mater Education
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