Summary
Overview
Work History
Education
Skills
References
Certification
Work Availability
Timeline
Amy Ball

Amy Ball

Wilson,WA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Trade Assistant

All Trades Troy
Wattle Grove, WA
01.2023 - Current
  • Provided assistance with manual handling tasks when required.
  • Mixed concrete, mortar and other materials to prepare building material.
  • Utilized power tools such as saws, drills and sanders when necessary on projects.
  • Coordinated with other workers onsite to ensure efficient completion of tasks.
  • Performed demanding physical work over extended periods and modeled positive attitude.
  • Displayed high standards for quality workmanship and routinely double-checked work.
  • Demonstrated best safety practices working at heights and lifting various objects.
  • Completed variety of physical labor tasks.

Executive Secretary

Graylands Hospital
Mount Claremont, WA
11.2012 - 06.2017
  • Managed executives' calendars to keep track of events, meetings and activities.
  • Organized and prepared meeting rooms and equipment for onsite and offsite events.
  • Greeted and directed visitors, answered phone calls, and provided general administrative support.
  • Organized meetings, conferences, and travel arrangements for executives.
  • Maintained filing system for all documents related to executive activities.
  • Prepared agendas and took minutes of meetings attended by the executive staff.
  • Assisted in the preparation of presentations, reports, memos, letters, and other documents as needed.
  • Coordinated various office activities such as ordering supplies and arranging catering services for events.
  • Provided assistance in resolving customer complaints or inquiries in a timely manner.
  • Ensured that all records were maintained in accordance with company policies and procedures.
  • Reviewed incoming correspondence; distributed materials accordingly.
  • Responsible for maintaining confidential files pertaining to executive operations.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Facilitated communications by forwarding emails, transferring calls and filing documents.
  • Reviewed incoming reports, applications and memos to determine workplace priorities.
  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
  • Coordinated multiple schedules using online calendaring systems
  • Delivered optimal administrative, customer service and case management support.
  • Ordered office supplies to keep stationary and inventory properly stocked.

Owner/Operator

Oakridge Arabians and Agistment Centre
Forrestdale, WA
03.2014 - 12.2014
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Developed strategic plans to increase profitability and efficiency.
  • Managed daily operations of business, including hiring and training staff.
  • Oversaw budgeting and financial management.
  • Maintained relationships with existing clients by providing superior customer service.
  • Developed policies and procedures for the organization.
  • Provided direction and guidance to employees.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Prepared staff work schedules and assigned team members to specific duties.

Education

Certificate III - Driver Operations

Central Regional TAFE, Northam, WA
12.2021

Certificate III - Business Administration

Central Institute of Technology, Perth, WA
06.2017

Certificate III - Business Administration (Medical)

Wesley College, South Perth, WA
12.2010

Skills

  • Knowledgeable in Microsoft Office Software
  • Company Processes and Procedures
  • Time Management and Scheduling
  • Customer Service
  • Task Prioritization
  • Critical Thinking and Decision Making
  • Maintenance and Repair
  • Supervision and Leadership
  • Meeting Support
  • Staff Training
  • Recordkeeping and Documentation
  • Verbal and Written Communication
  • Articulate and Well-Spoken
  • Phone and email etiquette
  • MS Office
  • Organization and Time Management
  • Interpersonal communications
  • Multitasking Abilities
  • Data Entry
  • Teamwork and Collaboration
  • Training and Development
  • Business writing
  • Business administration
  • Safety awareness
  • Indoor and outdoor painting
  • Hand tools
  • Residential construction
  • Supervising staff
  • Writing reports
  • Multi-line Telephone Systems
  • Employee training and development
  • Policy and procedure modification
  • Documentation and control

References

All Trades Troy

Troy Hort - Owner

Oakridge Arabians & Agistment Centre

Melissa Mannix - Stable Hand (employee)

Graylands Hospital

Naomi Dhondea - Receptionist

Certification

  • High Risk Forklift License
  • HR-A Drivers License
  • C Class Drivers License
  • Confined Spaces Training
  • Working At Heights Training

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Trade Assistant - All Trades Troy
01.2023 - Current
Owner/Operator - Oakridge Arabians and Agistment Centre
03.2014 - 12.2014
Executive Secretary - Graylands Hospital
11.2012 - 06.2017
Central Regional TAFE - Certificate III, Driver Operations
Central Institute of Technology - Certificate III, Business Administration
Wesley College - Certificate III, Business Administration (Medical)

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Amy Ball