Amy Ball
Wilson,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Trade Assistant
All Trades Troy
01.2023 - Current
- Provided assistance with manual handling tasks when required.
- Mixed concrete, mortar and other materials to prepare building material.
- Utilized power tools such as saws, drills and sanders when necessary on projects.
- Coordinated with other workers onsite to ensure efficient completion of tasks.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Demonstrated best safety practices working at heights and lifting various objects.
- Completed variety of physical labor tasks.
Executive Secretary
Graylands Hospital
11.2012 - 06.2017
- Managed executives' calendars to keep track of events, meetings and activities.
- Organized and prepared meeting rooms and equipment for onsite and offsite events.
- Greeted and directed visitors, answered phone calls, and provided general administrative support.
- Organized meetings, conferences, and travel arrangements for executives.
- Maintained filing system for all documents related to executive activities.
- Prepared agendas and took minutes of meetings attended by the executive staff.
- Assisted in the preparation of presentations, reports, memos, letters, and other documents as needed.
- Coordinated various office activities such as ordering supplies and arranging catering services for events.
- Provided assistance in resolving customer complaints or inquiries in a timely manner.
- Ensured that all records were maintained in accordance with company policies and procedures.
- Reviewed incoming correspondence; distributed materials accordingly.
- Responsible for maintaining confidential files pertaining to executive operations.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
- Facilitated communications by forwarding emails, transferring calls and filing documents.
- Reviewed incoming reports, applications and memos to determine workplace priorities.
- Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
- Coordinated multiple schedules using online calendaring systems
- Delivered optimal administrative, customer service and case management support.
- Ordered office supplies to keep stationary and inventory properly stocked.
Owner/Operator
Oakridge Arabians and Agistment Centre
03.2014 - 12.2014
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
- Developed strategic plans to increase profitability and efficiency.
- Managed daily operations of business, including hiring and training staff.
- Oversaw budgeting and financial management.
- Maintained relationships with existing clients by providing superior customer service.
- Developed policies and procedures for the organization.
- Provided direction and guidance to employees.
- Resolved issues quickly through meticulous research and quick decision-making.
- Prepared staff work schedules and assigned team members to specific duties.
Education
Certificate III - Driver Operations
Central Regional TAFE
Northam, WA12.2021
Certificate III - Business Administration
Central Institute of Technology
Perth, WA06.2017
Certificate III - Business Administration (Medical)
Wesley College
South Perth, WA12.2010
Skills
- Knowledgeable in Microsoft Office Software
- Company Processes and Procedures
- Time Management and Scheduling
- Customer Service
- Task Prioritization
- Critical Thinking and Decision Making
- Maintenance and Repair
- Supervision and Leadership
- Meeting Support
- Staff Training
- Recordkeeping and Documentation
- Verbal and Written Communication
- Articulate and Well-Spoken
Certification
- High Risk Forklift License
- HR-A Drivers License
- C Class Drivers License
- Confined Spaces Training
- Working At Heights Training
Timeline
Trade Assistant
All Trades Troy
01.2023 - Current
Owner/Operator
Oakridge Arabians and Agistment Centre
03.2014 - 12.2014
Executive Secretary
Graylands Hospital
11.2012 - 06.2017
Certificate III - Driver Operations
Central Regional TAFE
Certificate III - Business Administration
Central Institute of Technology
Certificate III - Business Administration (Medical)
Wesley College
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