Amy Bonadio
McGraths Hill,NSW
Summary
I am proactive and hard worker. I am organised and detail-orientated with a strong work ethic. I am willing to work and adapt to the environment I am in and am always willing to learn
Overview
14
14
years of professional experience
1
1
Certification
Work History
Work Health and Safety Manager
Hawkesbury Cranes Pty Ltd
02.2019 - 11.2023
- Developed and implemented safety policies and procedures to promote workplace safety.
- Delivered and coordinated health and safety training for a number of employees, educating on workplace regulations, policies and procedures.
- Conducted safety audits and inspections to identify workplace hazards and deficiencies.
- Devised and monitored safety performance metrics to assess and improve safety performance.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Collaborated with management to develop effective emergency response procedures, resulting in improved preparedness for potential incidents.
Administrative Coordinator
Hawkesbury Cranes
02.2019 - 11.2023
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Collaborated in timely processing of billing and accounts receivables using MYOB
- Maintained office calendars to track important dates and deadlines.
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Worked closely with others to accomplish timely invoicing and accounts receivables.
- Self-motivated, with a strong sense of personal responsibility.
- Organized and detail-oriented with a strong work ethic.
Office Administrator
Reliable Pool Services
12.2016 - 02.2019
- Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Reconciled account files and produced monthly reports using XERO
- Streamlined office processes by implementing efficient organizational systems and digital tools.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Receptionist/Construction Administrator
Extreme Fire Solutions
02.2013 - 12.2016
- Responded to inquiries from callers seeking information.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Collected payments, processed transactions and updated relevant records using MYOB
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Reduced incoming call response time by implementing an effective call routing system.
Waitress
Lusso Italian
05.2010 - 02.2013
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Collaborated closely with bartenders to fulfill beverage orders accurately while managing patron expectations efficiently.
- Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Certificate IV - Work Health And Safety
Tafe NSW
Baulkham Hills, NSW09.2020
Certificate IV - Project Management
Australian College of Commerce & Management
Castle Hill, NSW05.2017
Certificate IV - Frontline Management
Strategix Taining Group Pty Ltd
Castle Hill, NSW01.2015
High School Diploma -
Arndell Anglican College
Oakville, NSW12.2012
Skills
- Crisis Management
- Safety Management
- Environmental management
- Accounts receivable management
- Bookkeeping
- Office Management
- Have used XERO and MYOB numerous times
- Fast learner and always willing to adapt
- Friendly, Positive Attitude
Certification
Cert IV Work Health and Safety
Cert IV Project Management
Cert IV Frontline Management
Timeline
Work Health and Safety Manager
Hawkesbury Cranes Pty Ltd
02.2019 - 11.2023
Administrative Coordinator
Hawkesbury Cranes
02.2019 - 11.2023
Office Administrator
Reliable Pool Services
12.2016 - 02.2019
Receptionist/Construction Administrator
Extreme Fire Solutions
02.2013 - 12.2016
Waitress
Lusso Italian
05.2010 - 02.2013
Certificate IV - Work Health And Safety
Tafe NSW
Certificate IV - Project Management
Australian College of Commerce & Management
Certificate IV - Frontline Management
Strategix Taining Group Pty Ltd
High School Diploma -
Arndell Anglican College
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