Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Amy Boulger

Gold Coast,QLD

Summary

Experienced with providing compassionate care and educational support for young children. Utilizes effective communication and interpersonal skills to foster positive learning environment. Knowledge of child development principles and techniques to support growth and development.

Diligent Childcare Assistant with solid foundation in fostering nurturing and educational environment for young children. Successfully assisted in creation and implementation of age-appropriate learning activities. Demonstrated effective communication and patience in managing diverse classroom needs.

Hardworking Daycare Assistant diligent in keeping children safe and secure while promoting learning and meeting basic needs of care. Excellent people and problem-solving abilities with diligent and focused nature. Child-focused with certification in Infant CPR and First Aid. Promotes learning at every age level.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Support Worker

All Rise Support
02.2025 - 06.2025
  • Assisted clients with daily living activities to promote independence and enhance quality of life.
  • Supported implementation of care plans by collaborating with healthcare professionals and family members.
  • Maintained accurate documentation of client progress and incidents to ensure compliance with care standards.
  • Communicated effectively with clients, fostering trust and understanding through active listening and empathy.

Retail Assistant

Portmans
10.2023 - 01.2025
  • Assisted customers with product selection, enhancing shopping experience and satisfaction.
  • Maintained visual merchandising standards to promote sales and attract customer attention.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient service delivery.
  • Organized stockroom and shelves, optimizing inventory management and accessibility.

Support Broker

Finance Approved Australia/Autos
01.2023 - 08.2023


  • Facilitated communication between clients and service providers, enhancing collaboration and understanding of needs.
  • Monitored client progress, adjusting strategies as needed for optimal outcomes and satisfaction.
  • Assisting with finance applications
  • Collecting supporting documents off clients
  • Workshopping deals and submitting applications to lenders
  • Assisting with collating documents and preparing contracts ready for e-signing
  • Assisting with selling integrity warrant plans for second hand vehicles

Receptionist

MPM Property
01.2022 - 12.2022
  • Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Coordinated communication between departments, facilitating smooth information flow.
  • Maintained office organization, including filing systems and supply inventory management.

Administrative Clerk

Motorcycle Holdings
09.2018 - 08.2019
  • Managed daily office operations, ensuring efficient workflow and timely completion of administrative tasks.
  • Coordinated communication between departments, facilitating information sharing and improving collaboration.
  • Processed and maintained accurate records using [specific software/tool], enhancing data retrieval efficiency.
  • Assisted in scheduling appointments and meetings, optimizing calendar management for team members.

Receptionist

H&r Block
07.2018 - 09.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Childcare Assistant

Community Kids Learning Center
03.2015 - 06.2016
  • Supervised daily activities, ensuring safety and engagement for children in care.
  • Assisted with lesson planning, promoting cognitive and emotional development in young learners.
  • Established nurturing relationships, fostering trust and communication with children and parents.
  • Implemented behaviour management strategies, encouraging positive interactions among peers.
  • Maintained daily records of children's individual activities, behaviors, meals, and naps.
  • Assisted with meal preparation and feeding to meet children's dietary needs.
  • Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.

Retail Assistant

Just Jeans
11.2014 - 03.2015
  • Collaborated with team members to execute promotional displays and seasonal setups.
  • Provided knowledgeable support on product features, fostering informed purchasing decisions.
  • Handled customer inquiries and complaints professionally, contributing to positive store atmosphere.
  • Participated in training sessions to develop skills in sales techniques and customer engagement strategies.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Processed transactions accurately, balancing cash registers at the end of each shift.

Waitress

Nandos Food Outlet
01.2014 - 07.2014
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Managed multiple tables efficiently, demonstrating strong organizational and time management skills.
  • Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
  • Trained new staff on restaurant policies, menu items, and customer service protocols.
  • Assisted in inventory management and restocking supplies to maintain operational flow.
  • Resolved customer complaints swiftly, enhancing overall guest satisfaction and loyalty.
  • Handled cash transactions and processed payments accurately using point-of-sale systems.

Education

No Degree -

Clontarf Beach High School
Clontarf, QLD
12-2004

Skills

  • Daily living support
  • Housekeeping tasks
  • Health and safety awareness
  • Emotional support

Certification

Completed a certificate IV in real Estate Practises

Hold a NDIS Workers Screening Blue Card

Current First Aid & CPR

Interests

I participate in various sports activities for physical activity, camaraderie, and personal growth


Love spending quality time with my husband and 3 children

Timeline

Support Worker

All Rise Support
02.2025 - 06.2025

Retail Assistant

Portmans
10.2023 - 01.2025

Support Broker

Finance Approved Australia/Autos
01.2023 - 08.2023

Receptionist

MPM Property
01.2022 - 12.2022

Administrative Clerk

Motorcycle Holdings
09.2018 - 08.2019

Receptionist

H&r Block
07.2018 - 09.2018

Childcare Assistant

Community Kids Learning Center
03.2015 - 06.2016

Retail Assistant

Just Jeans
11.2014 - 03.2015

Waitress

Nandos Food Outlet
01.2014 - 07.2014

No Degree -

Clontarf Beach High School
Amy Boulger