Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Amy Briscoe

Amy Briscoe

Perth,WA

Summary

Dedicated and detail-oriented Accounts Payable Specialist with a strong background in a finance shared service centre. Recognised for my proactive approach and ability to learn quickly, I excel in team environments and adapt seamlessly to new challenges. Nominated for the Finance Team Player of the Year Award with Robert Walters by the senior leadership team within Murphys, I am eager to contribute my skills and experience to your organisation.

Overview

6
6
years of professional experience

Work History

Accounts Payable Specialist

J Murphy & Sons Ltd
05.2022 - 05.2024
  • - Processed invoices with precision, ensuring compliance with company policies
  • - Maintained vendor relationships, addressing discrepancies and payment inquiries within SLAs
  • - Conducted monthly reconciliations to ensure accurate financial reporting
  • - Organised accounts payable records for efficient audit retrieval
  • - Promoted compliance with tax regulations and corporate governance
  • - Identified process improvements to enhance operational efficiency
  • - Collaborated with procurement and finance teams to streamline the P2P process
  • - Provided training and support to new team members

Accounts Administrator

J Murphy & Sons Ltd
09.2021 - 05.2022
  • Provided training and support to new team members
  • Oversaw and coordinated activities within the group email account.
  • Oversaw the OCR invoicing system.
  • Oversaw accurate sorting and handling of external correspondence.
  • Handled inbound and outbound calls to suppliers.

Customer Service Advisor

Santander UK PLC
07.2018 - 09.2021
  • - Assessed customer needs to provide tailored financial solutions
  • - Resolved complaints efficiently, ensuring customer satisfaction
  • - Maintained accurate customer records and supported fraud awareness initiatives
  • - Demonstrated strong communication skills to build rapport and trust with customers
  • - Took ownership of customer inquiries, delivering exceptional service

Education

A Level - Business Studies

Carmel College
St Helens
07.2016

GCSEs - undefined

St Edmund Arrowsmith Catholic High School
Ashton In Makerfield
01.2014

Skills

  • - Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
  • - Strong organisational and communication skills
  • - High attention to detail and accuracy
  • - Professional and courteous demeanour
  • - Effective team player with a self-motivated attitude
  • - Time management and prioritisation of workload to meet deadlines
  • - Experience in process improvement and compliance adherence
  • - Highly experienced using Microsoft Dynamics 365

Timeline

Accounts Payable Specialist

J Murphy & Sons Ltd
05.2022 - 05.2024

Accounts Administrator

J Murphy & Sons Ltd
09.2021 - 05.2022

Customer Service Advisor

Santander UK PLC
07.2018 - 09.2021

A Level - Business Studies

Carmel College

GCSEs - undefined

St Edmund Arrowsmith Catholic High School

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Amy Briscoe