Amy Burns
Bondi,NSW
Summary
Hardworking Disability Support Worker with over 2 years experience in disability support. Highly dedicated in providing comprehensive, compassionate and individualised client care. Assisting clients to live their lives as independently as possible. Experienced in managing appointments and medication, assists with bathing and grooming and maintains tidy environments.
Overview
5
5
years of professional experience
Work History
Disability Support Worker
Mainstay DRP
07.2021 - 03.2024
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding. Providing emotional support in every aspect of daily living.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
Retail Sales Assistant
Spar
05.2019 - 07.2021
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
Education
Bachelor Of Arts - Criminology
Liverpool John Moores
Liverpool, England 07.2019
Skills
- Daily living assistance
- Housekeeping and meal preparation
- Personal Care
- Independent Living Support
- Relationship Building
- Disability Awareness
- Documentation And Reporting
- Client Confidentiality
- Incident Reports
- Mobility support
- Meal Planning
- Health and safety
- Daily Living Requirements
- Individual Support Plans
- Dressing assistance
- Creative Thinking
- Risk Assessments
- Family Communication
Timeline
Disability Support Worker
Mainstay DRP
07.2021 - 03.2024
Retail Sales Assistant
Spar
05.2019 - 07.2021
Bachelor Of Arts - Criminology
Liverpool John Moores
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