Amy Byfield
Mudgee,NSW
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable team member successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate team member with strong organizational skills Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
ASM
Woolworths Supermarket
05.2019 - Current
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Developed strong communication and organizational skills through working with team members.
- Cultivated interpersonal skills by building positive relationships with others.
- Acted as a team leader in group setting, delegating tasks and providing feedback.
- I have completed my SLP
Grocery Manager
Woolworths Supermarket
03.2018 - 05.2019
- Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Improved overall sales by identifying market trends and optimizing product selection.
- Enhanced communication between customers and team members to cultivate upbeat, team-oriented culture.
Inventory Manager
Woolworths Supermarket
03.2017 - 03.2018
- Ensured compliance and safety protocols in all aspects of inventory management operations are understood and implemented
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Customer Service Manager
Woolworths Supermarket
03.2013 - 03.2016
- Facilitated clear communication between departments and my team.
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
SMT
Woolworths Supermarket
01.2012 - 03.2013
- Store Manager Training course.
Education
High School Diploma -
Gorokan High School
Gorokan, NSWSkills
- Social Perceptiveness
- Analytical Thinking
- Relationship Building
- Customer Service
- Problem Resolution
- Interpersonal Communication
- Task Prioritization
- Dependable and Responsible
- Attention to Detail
- Team building
- Friendly, Positive Attitude
- Excellent Communication
Timeline
ASM
Woolworths Supermarket
05.2019 - Current
Grocery Manager
Woolworths Supermarket
03.2018 - 05.2019
Inventory Manager
Woolworths Supermarket
03.2017 - 03.2018
Customer Service Manager
Woolworths Supermarket
03.2013 - 03.2016
SMT
Woolworths Supermarket
01.2012 - 03.2013
High School Diploma -
Gorokan High School
Similar Profiles
Rohit SehgalRohit Sehgal
Assistant Long Life Manager at Woolworths SupermarketAssistant Long Life Manager at Woolworths Supermarket
Paras SavaliyaParas Savaliya
Store Team Member at Woolworths SupermarketStore Team Member at Woolworths Supermarket
Talia HorganTalia Horgan
Customer Service Team Member at Woolworths SupermarketCustomer Service Team Member at Woolworths Supermarket
Ben ThomsonBen Thomson
Front End / Fruit and Vegetable Worker at Woolworths SupermarketFront End / Fruit and Vegetable Worker at Woolworths Supermarket
Zachariah LovelockZachariah Lovelock
Lifeguard at Mudgee CouncilLifeguard at Mudgee Council