Summary
Overview
Work History
Education
Skills
Timeline
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Amy Callaghan

Cecil Plains

Summary

Proven track record of enhancing student engagement and library accessibility while at the Department of Education and Toowoomba Regional Council, respectively. Demonstrates exceptional classroom management and critical thinking skills, significantly improving learning environments and operational efficiency. Known for reliability and fostering strong relationships, ensuring high levels of satisfaction and repeat business.

Overview

16
16
years of professional experience

Work History

Teacher Aide

Department Of Education
09.2020 - Current
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
  • Revamped school's library system, making it more accessible and user-friendly for students and staff.

Commercial Cleaner

QCC
01.2019 - Current
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained clean, neat, and professional entrances.
  • Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
  • Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.

Library Assistant

Toowoomba Regional Council
09.2009 - 03.2025
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Answered questions from patrons and helped to find desired materials.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Located library materials, resources and technologies to fulfill patron requests.
  • Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
  • Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
  • Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.

Weighbridge Operator

Iolar
05.2022 - 04.2024
  • Reported incidents of fraud and misconduct to management for immediate handling.
  • Supported site managers with handling daily traffic by processing data and paperwork.
  • Completed prompt assessments and documentation to help drivers meet delivery targets.
  • Provided excellent customer service, addressing any questions or concerns from truck drivers regarding the weighing process or charges incurred.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Education

Commissioners of Declarations

Queensland Justic Association
Woolloongabba, QLD
11-2021

Training And Assessment

TAFE Queensland
QLD
11-2019

Warwick State High School
Warwick, QLD
12-1996

Skills

  • Classroom management
  • Time management
  • Strong work ethic
  • Written and oral communication
  • Patient
  • Self-motivation and initiative
  • Teamwork orientation
  • Critical thinking
  • Attention to detail
  • Reliability and punctuality

Timeline

Weighbridge Operator

Iolar
05.2022 - 04.2024

Teacher Aide

Department Of Education
09.2020 - Current

Commercial Cleaner

QCC
01.2019 - Current

Library Assistant

Toowoomba Regional Council
09.2009 - 03.2025

Commissioners of Declarations

Queensland Justic Association

Training And Assessment

TAFE Queensland

Warwick State High School

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Amy Callaghan