Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Amy Campbell

Normanhurst,NSW

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.

Overview

3
3
years of professional experience

Work History

Junior Instructor

Treetops
03.2023 - Current
  • Monitored and guided customers while on the courses to ensure that they remain safe and adapted to challenging situations using the support of my fellow employees.
  • Organized safety information for customer safety sessions and delivered to large groups.
  • Navigated individual customer needs
  • Offered physically and emotionally safe and supportive environment for education, cooperation and fun utilizing hands-on activities to foster individual growth.
  • Managed bookings, transactions and other administrative tasks to foster excellent customer experiences.
  • Utilized effective communication and problem-solving skills to quickly resolve customer issues.

Crew Coach

McDonald's
06.2020 - 03.2023
  • Trained new employees for their first three shifts, ensuring that high standards could be upheld.
  • Prepared food and coffee for customers
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environments.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Maintained excellent attendance record, consistently arriving to work on time.

Education

High School Diploma -

Mount St Benedicts College
Pennant Hills, NSW
10.2023

Skills

  • Individual Trainings
  • Positive Interactions
  • Creativity and Flexibility
  • Collaborative Relationships
  • Maintain Safety
  • Monitor Compliance
  • Self-Control
  • Training Junior Team Members
  • Safety Rules
  • Positive Reinforcement

Accomplishments

  • Received the 'Allison Hood Award' for Sportsmanship within the Normanhurst Netball Association in 2022
  • Received multiple Academic Awards for subjects such as German, Religion, PDH/PE and English between 2018-2022.
  • House Captain 2022/2023

Languages

Dutch
Native or Bilingual
german
Professional Working

Timeline

Junior Instructor

Treetops
03.2023 - Current

Crew Coach

McDonald's
06.2020 - 03.2023

High School Diploma -

Mount St Benedicts College

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Amy Campbell