Amy Campbell
Ferntree Gully,VIC
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Reliable and upbeat sales assistant successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about products, ordering procedures & liaising with suppliers. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
12
12
years of professional experience
Work History
Sales Assistant
T&B Discount Windows
10.2021 - Current
- Handled customer inquiries, sales and returns professionally, ensuring a positive experience for all clients via phone and in person.
- Processed transactions accurately while maintaining a high level of customer service.
- Help customers locate products and checked store system for product stock & availability.
- Assist customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Build rapport with repeat customers, fostering long-term loyalty & repeat service.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Communicated & processed orders to suppliers & organised lead times.
- Communicated with customers of current lead times.
- Contacted customers to organise deliveries.
- Supported store management with administrative tasks such as stock takes or updating/amending retail forms.
- Managed efficient cash register operations.
- Read new plans & Energy reports for accurate quoting.
- Provided general retail sales & Service via phone, email and in person.
Office Assistant
Eagle Aluminium
03.2012 - 10.2021
- Interacted with customers by phone, email, or in-person to provide information.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Handled customer inquiries, sales and returns professionally, ensuring a positive experience for all clients via phone and in person.
- Assist customers in making informed decisions by offering detailed product knowledge and comparisons.
- Read new plans & Energy reports for accurate quoting.
- Supported store management with administrative tasks such as stock takes or updating/amending retail forms.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Education
Fairhills High School
Ferntree Gully, VICSkills
- Cash Handling
- Goal-Oriented
- Stock management
- Sales expertise
- Complex Problem-Solving
- Point of sale operation
- Opening and closing procedures
- Reliable and Responsible
- Adaptable and Flexible
- Honest and Dependable
- Building Customer Loyalty
- Product Knowledge
Timeline
Sales Assistant
T&B Discount Windows
10.2021 - Current
Office Assistant
Eagle Aluminium
03.2012 - 10.2021
Fairhills High School
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