- Cooking
- Fashion and Style
- travelling
- Gym Workouts & Pilates
Amy Clancy
Moorebank,NSW
Summary
I’m a bright, bubbly, and people-focused professional with a strong background in customer service. As a flight attendant, I thrive in fast-paced environments and love connecting with people from all walks of life. I’m passionate about creating positive experiences for every customer and take pride in staying calm and professional when handling challenging or volatile situations. I’m a strong team player with a hard work ethic, and I always bring warmth, friendliness, and a genuine love for helping others to everything I do.
Overview
10
10
years of professional experience
1
1
Certification
Work History
International Flight Attendant
Qantas Airways
06.2023 - Current
- Provided exceptional customer service, addressing passenger needs and resolving issues efficiently.
- Work closely in a team to ensure the experience for the passenger is top tier.
- Manage safety regulations so our procedures are aligned.
- Maintained clean and orderly cabin environment throughout flights, enhancing overall passenger experience.
Full time Orthodontic Assisting, reception work and office work
Orthodontics Sydney Wide
11.2021 - 08.2023
- Full time Orthodontic Assisting, reception work and office work included data entry, scanning, filing & general office duties
- Assisted in patient care procedures, ensuring comfort and safety during orthodontic treatments.
- Participated actively in office meetings and trainings to stay informed about new policies, procedures.
Bartender
Moorebank Sports Club
02.2021 - 08.2021
- Made redundant August 2021 due to Covid-19
- Prepared and served a variety of beverages, ensuring customer satisfaction and adherence to quality standards.
- Trained new bartenders on service protocols, drink recipes, and proper equipment usage for efficiency.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Business Administrator
Qantas School-based Traineeship (Corporate)
01.2018 - 04.2020
- Made redundant March 2020 due to Covid-19
- Streamlined administrative processes to enhance operational efficiency and reduce turnaround times.
- Led cross-functional teams in implementing process improvements that increased productivity.
- Coordinated company-wide events, including conferences, meetings, and workshops.
Fast Food Worker
McDonalds Moorebank
01.2016 - 01.2019
- Collaborated with team members to optimize workflow during peak hours for faster service delivery.
- Greeted customers promptly and took orders to keep flow of traffic moving.
Education
High School Diploma -
Campbelltown Performing Arts High School
Campbelltown, NSW10-2020
Cert II in Business Admin
Indigenous School Based Traineeship at Qantas HQ
01.2020
Skills
- Customer Service,
- Corporate/Office skills
- answering making phone calls
- replying to generating emails
- Conflict resolution
- Team leadership
Certification
business services certificate II
Interests
Timeline
International Flight Attendant
Qantas Airways
06.2023 - Current
Full time Orthodontic Assisting, reception work and office work
Orthodontics Sydney Wide
11.2021 - 08.2023
Bartender
Moorebank Sports Club
02.2021 - 08.2021
Business Administrator
Qantas School-based Traineeship (Corporate)
01.2018 - 04.2020
Fast Food Worker
McDonalds Moorebank
01.2016 - 01.2019
Cert II in Business Admin
Indigenous School Based Traineeship at Qantas HQ
High School Diploma -
Campbelltown Performing Arts High School
Interests
Singing & dancing, travelling, gym/sport, shopping, cooking, beach
Personal Information
- Date of Birth: 11 September 2002
- Nationality: Aboriginal - Indigenous Australian (Bundjalung)