Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Amy Coen

Kitchener,NSW

Summary

Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.

Overview

14
14
years of professional experience

Work History

Cleaner

Kingford Cleaning Services
12.2020 - 02.2024
  • Replaced light bulbs and other electrical fixtures as needed.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked effectively in fast-paced environments.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
  • Traveled to multible locations in Hunter Valley region cleaning B&B houses, Offices ect

Food and Beverage Team Leader/Cleaning Supervisor

Mercure Hunter Valley Garderns
02.2011 - 07.2019
  • Responded to customer complaints, addressing concerns, and distress with amicable interactions.
  • Maintained highest standards for beverage quality and service.
  • Maximized team productivity by expertly delegating tasks to kitchen staff.
  • Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
  • Developed a positive work environment by fostering open communication and teamwork among staff members.
  • Monitored food inventory and supplies to prevent waste.
  • Set and oversaw weekly and special event menu plans.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
  • Self-motivated, with a strong sense of personal responsibility.
  • Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.

Cleaner

DeeDon Pokolbin Cleaning Services
01.2010 - 01.2011
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Applied effective time management techniques to meet tight deadlines.
  • Traveled Hunter Valley area to multiple locations for work

Education

High School Certificate - Year 12 High School Certificate

Mount View High School
Cessnock West, NSW
11.2009

Skills

  • Knowledge of cleaning products
  • Waste Management
  • Cleaning and sanitizing
  • Housekeeping
  • Safety Standards and Protocols
  • Restroom Sanitation
  • Health and safety compliance
  • Efficient Cleaning Techniques
  • Checklists and Recordkeeping
  • Organization and Time Management

Additional Information


Kingford Cleaning and Tourism

  • Alexandria King

0498669158


  • Tegan Sams

0456605639

tegansams@hotmail.com


  • Jade Lance

0404542905


Mercure Hunter Valley Garderns

  • Julie Pettit

49982001

jpettit@rochegroup.com.au


  • Tara Scott

0400709820


Dee Don Pokolbin Cleaning Services

  • Cally- jo McCourt

0432342591


Timeline

Cleaner

Kingford Cleaning Services
12.2020 - 02.2024

Food and Beverage Team Leader/Cleaning Supervisor

Mercure Hunter Valley Garderns
02.2011 - 07.2019

Cleaner

DeeDon Pokolbin Cleaning Services
01.2010 - 01.2011

High School Certificate - Year 12 High School Certificate

Mount View High School

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Amy Coen