Amy Crittenden
Gaythorne,QLD
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level travel agent position while completing my diploma of travel and tourism online. I am Ready to achieve company goals And i look forward to starting a new career in an outstanding growing industry.
Overview
5
5
years of professional experience
Work History
Cleaner Supervisor
Extreme Clean
06.2021 - 07.2022
- Coordinated seamlessly with facility managers at various job sites to provide comprehensive cleaning solutions that met their specific requirements and exceeded their expectations.
- Enhanced team productivity by implementing efficient cleaning methods and time management strategies.
- Managed scheduling to ensure adequate coverage during peak hours, maximizing efficiency while reducing labor costs.
- Ensured consistent high-quality service by conducting regular inspections of completed work areas.
Receptionist Administrator
Precious Angels In-Home Care Pty Ltd
12.2020 - 03.2021
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
Beauty Therapist
Body And Soul Massage
01.2017 - 11.2020
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Education
Diploma - Diploma of Travel And Tourism
CQU University
Online04-2025
Skills
- Waste disposal
- Employee retention
- Health and safety
- Policy enforcement
- Scheduling
- Customer service
- Staff evaluations
- Time management
- Team leadership
- Decision-making
- Staff training and development
- Verbal and written communication
Timeline
Cleaner Supervisor
Extreme Clean
06.2021 - 07.2022
Receptionist Administrator
Precious Angels In-Home Care Pty Ltd
12.2020 - 03.2021
Beauty Therapist
Body And Soul Massage
01.2017 - 11.2020
Diploma - Diploma of Travel And Tourism
CQU University
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