Amy De Costa
Canberra,ACT
Overview
9
9
years of professional experience
1
1
Certification
Work History
Practice Manager
Sullivans Legal Co
04.2024 - Current
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Created and implemented marketing assets, social media accounts and business logo / statement.
- Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
- Developed policies and procedures for effective practice management.
- Oversaw accounting, budgeting, and financial reporting.
Marketing Coordinator
Qantas Airways Limited
10.2023 - 04.2024
- Monitored and reported on performance metrics to track progress and ensure objectives were met
- Tracked budget expenses related to marketing initiatives
- Identified areas for improvement within existing processes and procedures
- Generated reports summarizing weekly, monthly, quarterly results of marketing efforts
- Designed effective advertising campaigns using a variety of mediums
- Developed brand strategies with product analysis and category insight
- Managed relationships with partners and suppliers for promotional materials
- Created content and messaging on multiple platforms, from social media to corporate sponsorships.
Marketing Intern
Qantas Airways Limited
10.2022 - 10.2023
- Brainstormed creative ideas to improve branding and company messages
- Displayed trends on graphs and visual aids to present conclusions to supervisors
- Developed company mock-ups and social media content to increase brand awareness
- Maintained relationships with partners, influencers, and other stakeholders
- Wrote press releases and other marketing copy to increase brand awareness.
Bartender
The Trinity
01.2022 - 01.2023
Waitress
Coogee Courtyard Cafe
09.2021 - 02.2022
Waitress
Baccomatto Osteria
01.2021 - 06.2021
Waitress
Tilley's Divine Cafe Gallery
06.2020 - 09.2020
Cinema Worker
Hoyts Cinemas
01.2019 - 01.2020
Pharmacy Assistant
Evatt Pharmacy
01.2017 - 08.2018
Waitress
Golden Glance Nursery
01.2015 - 01.2017
Education
Bachelor of Commerce - Human Resources, Marketing
University of New South Wales
Sydney, NSW05.2023
ACT Senior Secondary Certificate - Year 12
Saint Francis Xavier College
Canberra, ACT12.2018
Skills
- Analytical Thinking
- Event Planning
- Teamwork / Collaboration
- Detail Oriented
- Stakeholder Management
- Time Management / Organisation
Certification
- NSW RSA
- ACT WWVP
- MS Office Certification (Excel)
References
References available upon request
Timeline
Practice Manager
Sullivans Legal Co
04.2024 - Current
Marketing Coordinator
Qantas Airways Limited
10.2023 - 04.2024
Marketing Intern
Qantas Airways Limited
10.2022 - 10.2023
Bartender
The Trinity
01.2022 - 01.2023
Waitress
Coogee Courtyard Cafe
09.2021 - 02.2022
Waitress
Baccomatto Osteria
01.2021 - 06.2021
Waitress
Tilley's Divine Cafe Gallery
06.2020 - 09.2020
Cinema Worker
Hoyts Cinemas
01.2019 - 01.2020
Pharmacy Assistant
Evatt Pharmacy
01.2017 - 08.2018
Waitress
Golden Glance Nursery
01.2015 - 01.2017
Bachelor of Commerce - Human Resources, Marketing
University of New South Wales
ACT Senior Secondary Certificate - Year 12
Saint Francis Xavier College