Amy Do
Currambine,Western Australia
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Conscientious deli assistant with numerous years of experience in various settings. Demonstrated talent for customer service, making recommendations and planning specialized orders. Recognized for party platter organization and display case management.
Overview
6
6
years of professional experience
Work History
Customer Service/Deli Assistant
Coles Supermarket
05.2019 - Current
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Greeted customers at counter to fulfill requests and answer questions.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
Waitress/Cashier Assistant
Fortunate Garden
01.2018 - 01.2019
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
Bachelor of Commerce - Accounting And Finance
Curtin University
Perth, WA06.2026
High School Diploma -
Quinns Baptist College
Mindarie, WA10.2022
Skills
- Organization and Time Management
- Process Payments
- Process Transactions
- Stock Replenishment
- Critical Thinking and Analysis
- Data Entry
- Interpersonal communication
- Customer service
Websites
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Chinese (Cantonese)
Elementary
Timeline
Customer Service/Deli Assistant
Coles Supermarket
05.2019 - Current
Waitress/Cashier Assistant
Fortunate Garden
01.2018 - 01.2019
Bachelor of Commerce - Accounting And Finance
Curtin University
High School Diploma -
Quinns Baptist College
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