Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amy Eichmann

Toorbul,QLD

Summary

I would describe myself as an assertive individual who has a great attitude both professionally and personally. I genuinely enjoy succeeding in the workplace while being challenged individually or within a team where I can utilise my excellent interpersonal and time management skills.

Overview

13
13
years of professional experience

Work History

Regulatory Officer

Ahpra
08.2023 - Current
  • Providing exceptional support to health practitioners applying to gain registration in Australia within their chosen profession, showcasing the company's commitment to regulatory excellence.
  • High level of quality assurance checks of all documentation needed to process applications.
  • Managing my time to review new applicants while effectively corresponding with health practitioners who have current open applications within the required time frame.
  • Understanding registration standards with different National Boards.
  • Meeting KPI's and being proactive in taking on more work outside of those targets when I have the capability.
  • Corresponding with internal and external stakeholders to help assist with a smooth process of applications.
  • Maintaining an empathetic understanding of the importance of gaining registration when assisting health practitioners in a timely manner.

Construction Administrator

Stockland Land Lease Management
04.2022 - 08.2023
  • Obtained building approvals and specialty permits from local jurisdictional agencies.
  • Reduced project delays through proactive coordination with supervisors and suppliers.
  • Ensured timely completion of projects by closely monitoring progress and adjusting schedules as needed.
  • Enhanced communication between team members by suggesting we have weekly meetings to promote a collaborative environment.
  • Facilitated smooth handover of completed projects to clients, addressing any concerns promptly and professionally.
  • Maintained detailed records of all project-related documentation, ensuring easy access for auditing purposes or future reference by stakeholders.
  • Reviewed construction plans according to client specifications and expectations to check for errors of omission.
  • Identified and resolved construction issues promptly to prevent delays.

Executive Assistant

Loveday Electrical
06.2021 - 03.2022
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments for the Managing Director.
  • Enhanced productivity by organizing travel arrangements and coordinating accommodations for multiple coworkers.
  • Maintained confidentiality with sensitive documents, by ensuring a high level of attention to detail, proper storage and distribution as needed.
  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Boosted morale by creating a weekly newsletter of staff updates, organising all social club events and booking training courses.
  • Aided in the recruitment and onboarding process by screening resumes, scheduling interviews, and assisting with candidate selection.
  • Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.

Administrative Client Advisor

Amplifon Hearing Care
09.2020 - 06.2021
  • Demonstrated adaptability by quickly learning new systems and products as necessary for the job after leaving all i had known in the hairdressing industry.
  • Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
  • Managed diary scheduling, stock, invoicing and performing hearing screening checks prior to customers meeting with an audiologist.
  • Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
  • Regular data mining communication and proactive follow-up with our customers to ensure their hearing needs are met.
  • Managed my time by staying organised and prioritised the needs of our customers.


Hairdresser

04.2011 - 09.2020
  • Enhanced client satisfaction by providing personalised hair consultations and recommending suitable styles for them to manage at home.
  • Increased repeat clientele through exceptional customer service and attention to detail in hair styling techniques.
  • Managed appointment scheduling efficiently, maximising daily bookings while minimizing wait times for clients.
  • Mentoring junior stylists, sharing my personal expertise.
  • Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
  • Established trust with clients through excellent communication skills, resulting in referrals and positive reviews.
  • Supported fellow stylists during peak times by assisting them when needed.
  • Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.
  • Reception duties including, receiving phone calls, entering appointments, and collecting payments for services provided.

Education

Morayfield State High School -

Secondary Schooling

Certificate III - Hairdressing

Brisbane North Institute of TAFE

Skills

  • Interpersonal skills
  • Self motivated
  • Time management

References

  • Sharon Jordan, Team Leader, Ahpra, 0459 999 711
  • Zoe Mitchell, Assistant Manager, Stockland Land Lease Management, 0468 409 027

Timeline

Regulatory Officer

Ahpra
08.2023 - Current

Construction Administrator

Stockland Land Lease Management
04.2022 - 08.2023

Executive Assistant

Loveday Electrical
06.2021 - 03.2022

Administrative Client Advisor

Amplifon Hearing Care
09.2020 - 06.2021

Hairdresser

04.2011 - 09.2020

Morayfield State High School -

Secondary Schooling

Certificate III - Hairdressing

Brisbane North Institute of TAFE

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Amy Eichmann