Amy Gardner
Wagga Wagga
Summary
Dynamic Clinical Engineer with a proven track record at Murrumbidgee Local Health District, excelling in preventive maintenance planning and medical device troubleshooting. Recognized for enhancing workflow efficiency and delivering comprehensive training, fostering teamwork and collaboration within interdisciplinary teams. Committed to quality assurance and continuous improvement in clinical environments.
Overview
8
8
years of professional experience
Work History
Clinical Engineer
Murrumbidgee Local Health District
04.2024 - Current
- Collaborated with vendors to negotiate service contracts, maintaining cost-effective solutions without compromising quality or safety standards.
- Conducted comprehensive training sessions for healthcare staff on proper use and maintenance of medical equipment, contributing to a safer clinical environment.
- Streamlined workflow processes, collaborating closely with interdisciplinary healthcare teams.
- Reduced equipment downtime with proactive preventive maintenance strategies and detailed documentation.
- Troubleshot complex technical issues with medical devices, promptly resolving problems to minimize disruptions in patient care.
- Coordinated with IT departments to integrate networked medical devices into hospital infrastructure securely and efficiently.
- Maintained strict adherence to industry regulations, including AS3551 guidelines and Joint Commission requirements for clinical engineering practices.
- Instructed healthcare staff about use and care of biomedical equipment.
- Completed preventive maintenance schedules, conducted performance tests and repaired product malfunctions.
- Configured and repaired critical care monitoring computer systems.
Field Service Technician
Webstercare
08.2022 - 07.2023
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
Office Manager
Gardner Brown Accountants
10.2017 - 06.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Waitress
VenuesLive
02.2021 - 01.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Bachelor in Engineering (Honours) - Biomedical Engineering
University of Wollongong
Wollongong, NSW07-2023
Skills
- Quality assurance implementation
- Preventive maintenance planning
- Continuous improvement mindset
- Analytical problem solving
- Medical equipment calibration
- Medical device troubleshooting
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Excellent communication
Accomplishments
Completed Kokoda Track in 2019
Timeline
Clinical Engineer
Murrumbidgee Local Health District
04.2024 - Current
Field Service Technician
Webstercare
08.2022 - 07.2023
Waitress
VenuesLive
02.2021 - 01.2022
Office Manager
Gardner Brown Accountants
10.2017 - 06.2022
Bachelor in Engineering (Honours) - Biomedical Engineering
University of Wollongong
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