Amy Garvey
Melbourne,VIC
Summary
Knowledgeable Administration Officer with remarkable skills in organizing, communicating and problem-solving. Well-versed in records maintenance and schedule management with expertise in delegating tasks to optimize office team performance. I am also an enthusiastic, responsible and adaptable team player with a positive attitude and proven initiative.
Overview
3
3
years of professional experience
Work History
Registry Officer
Department of Justice and Community Safety (DJCS)
Melbourne, VIC
05.2023 - Current
- Assisting with various registrations in Victoria such as births, deaths and CON (Change of Name).
- Resolved discrepancies between Funeral Director records and Coroner entries.
- Provided administrative support for Deaths registry staff such as sweeps for non-compliant applications.
- Maintained accurate records of all registry documents and files.
- Implemented security protocols for access to sensitive information stored in the registry system.
Claims Administrator
Claim Central Consolidated
Melbourne, VIC
01.2022 - 05.2023
- Assisted with lodgement and triaging of new claims
- Maintained accurate documentation of all claim activities in accordance with company policies.
- Managing my personal portfolio of claim.
- Coordinated with other departments to resolve complex issues related to claims processing.
Border Control Officer
Northern Territory Government Health Department – Border Restrictions
Darwin, NT
06.2021 - 12.2021
- Assessing applications for Approval to Enter the NT during Covid-19.
- Dealt with any queries related to the NT quarantine facility and home quarantine.
- Provided emotional support for individuals struggling emotionally due to the pandemic.
Education
Bachelor of Business (Honours) - Business Management
Carlow Institute of Technology
Co. Carlow, Ireland 11-2019
Skills
- Accuracy and Precision
- Solution orientated
- Ability to show discretion on sensitive matters
- Data Management
- Information Processing
- Professional and courteous
Timeline
Registry Officer
Department of Justice and Community Safety (DJCS)
05.2023 - Current
Claims Administrator
Claim Central Consolidated
01.2022 - 05.2023
Border Control Officer
Northern Territory Government Health Department – Border Restrictions
06.2021 - 12.2021
Bachelor of Business (Honours) - Business Management
Carlow Institute of Technology
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