Amy Garvey

• Engaged with customers, by giving recommendations and finding them products they will like
• Prepared drinks fresh, following correct ingredient measurements
• Prepared sushi, cooking rice, preparing ingredients
• Used POS system
• Ensure food safety measurements were implemented.

• Greeted customers and sat them at there tables
• Took drink and food , giving recommendations on nice wines and dishes
• Made sure waiter stations were always clean and up to a high standard
• Build a good rapport with customers, ensuring they had a great experience
• Having good memory on wine types and regions so I have better knowledge for the customer
• Delivered food to tables and knowing each dish in detail.

• Key-worked individuals helping them meet goals they set, identifying their needs in assessment of needs and creating support plans
• Linked in with multidisciplinary team to help create social stories to aid service users in transitions and with behaviors
• Performed general housekeeping and laundry duties for clients and service users
• Adapted my communication method with each service user as they each had different communication methods
• Worked with individuals with profound intellectual disabilities who had complex needs
• Worked with individuals with different medical needs including ileostomy bag, epilepsy
• Worked with unfamiliar service users and met their needs based on support plans
• Provided support with meal preparation, eating and drinking
• Used compassion, empathy, and respect to build trusting relationships with service users and family members.

• Provided excellent customer service
• Assisted customers by helping them with queries
• Used my knowledge and expertise to help make their shopping trip more satisfactory
• Worked at various different sections using different skills
• Handled cash and card payments with accuracy
• Performed daily opening and closing functions and inventory management.

• Served Customers by taking orders and engaging with them
• Prepared and cooked food
• Cleaned and ensured safety standards were met
• Safekeeping of money
• Provided a high standard of customer service
• Checked on tables to ensure guest satisfaction, anticipated additional needs and happily fulfilled additional requests.

· Work shadowed staff to see how they approach tasks

· sat in and observed while service users were doing QQI classes

· assisted in teaching service user's new skills e.g., road safety

· Interacted with service users by adapting my communication methods to suit each individual

· Carried out activities with clients

· with service users mostly verbal

· Assisted service users at dinner time helping them feed by following FEDS guidelines

· Brought service users for walks in the garden encouraging socialising

· Carried out an intervention with a group of service users to help improve their wellbeing

· Greeted clients at the door and hung up their coats.

· Interacted with clients.

· Served food.

· Catered to their needs.