Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Amy Gibbons

Barrack Point,NSW

Summary

Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

8
8
years of professional experience

Work History

Waitress/ Bartender/Barista

West Illawarra
01.2024 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Data Collector

The University Of Wollongong
03.2022 - Current
  • Achieved a high degree of accuracy in all collected data by cross-referencing information from various sources.
  • Maintained strict confidentiality with sensitive information, adhering to organizational procedures and industry norms.
  • Continuously updated personal knowledge base with latest technological advancements related to the field of Data Collection.
  • Enhanced data accuracy by conducting thorough field research and collecting precise data points.

Duty Manager

Dan Murphy's Shellharbour
08.2021 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
  • Trained employees in essential job functions.

Waitress Supervisor

The Lost Lobster
07.2020 - 08.2021
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.

Lifeguard

Big 4 East Beach
09.2016 - 08.2021
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Education

Masters Degree - Public Health

The University of Wollongong
Wollongong
06.2024

Graduate Certificate - Public Health

The University of Wollongong
Wollongong
06.2023

Bachelor of Public Health - Public Health

The University of Wollongong
Wollongong
02.2023

High School Certificate -

The Illawarra Grammar School
Figure
09.2019

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Community Engagement
  • Data Interpretation
  • Social Determinants Analysis
  • Program Development
  • Interventions understanding
  • Tobacco Cessation Support
  • Monitoring and Evaluation
  • Data Collection

Additional Information

I am the Vice President of the Illawarra Public Health Society (2021-Current). We have worked alongside Caddyshack, Headspace, Healthy Cities and the Cancer council to organise and run health promotion related events. For instance, we operated and organised Cancer councils biggest morning tea at the University of Wollongong's Campus and have also conducted research to implement a social media vaping campaign to raise student awareness about current vaping policies and regulations. This campaign entailed creating social media content in various reels and posts and created a survey on Redcap for UOW students to communicate their thoughts and feelings towards vaping to create the material for the social media content that was relatable and engaging.



Timeline

Waitress/ Bartender/Barista

West Illawarra
01.2024 - Current

Data Collector

The University Of Wollongong
03.2022 - Current

Duty Manager

Dan Murphy's Shellharbour
08.2021 - Current

Waitress Supervisor

The Lost Lobster
07.2020 - 08.2021

Lifeguard

Big 4 East Beach
09.2016 - 08.2021

Masters Degree - Public Health

The University of Wollongong

Graduate Certificate - Public Health

The University of Wollongong

Bachelor of Public Health - Public Health

The University of Wollongong

High School Certificate -

The Illawarra Grammar School
Amy Gibbons