Amy Hall
Biggera Waters ,QLD
Summary
“Building accountability and being intentional in surrounding myself in areas that continually strive for excellence, being courageous & finding solace leaning into life’s discomforts; as this is when growth is birthed”
Overview
19
19
years of professional experience
Work History
Associate Nurse Manager
NMPE, Midwifery Staffing Unit GCUH
07.2023 - 09.2023
- Level)
- Assist in undertaking the nursing related functions of recruitment during large campaigns, e.g
- Graduate Recruitment campaigns or rapid recruitment
- Temporary part time and short terms contracts
- AIN, USIN, NQN, EN
- The Associated Nurse Manager (Recruitment) is responsible for leading the nursing related functions of recruitment, in consultation with stakeholders during periods of rapid and bulk recruitment campaigns eg Graduate Recruitment
- The Associate Nurse Manager will partner with key stakeholders including Gold Coast Recruitment Services, GCHHS Nursing and Midwifery Graduate Committee and hiring managers to facilitate strategies within prescribed timeframes
- Completed all relevant training associated with HR Policy B1 Recruitment and Selection and have relevant experience relevant to the role
- Provide status reports to relevant stakeholders
- Recruited, hired and trained nursing department staff.
- Coached and developed clinical employees by providing support and guidance.
Associate Nurse Unit Manager
CSSD Surgical Critical Care, Theatre Management
11.2022 - Current
- Critical Care / Theatre Management, Build and maintain rosters
- Manage planned staff leave and day to day unplanned leave and staff replacement
- Recruitment of new staff
- BPF - service profile maintenance
- RiskMan Management
- Undertake key performance indicator reporting for Executive
- Assist CNC with work instruction and policies
- Sick leave reporting
- Mandatory training
- Supervised, directed and motivated high-quality performance from nursing staff.
- Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
- Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives .
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
Registered Nurse Supervisor
Queensland Health
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Provided direct patient care, stabilized patients and determined next course of action.
- Managed infection control and critical incidents and made procedural changes and improvements.
- Audited charts and reviewed clinical documents to verify accuracy.
Floor supervisor
Surgical Critical Care
02.2022 - 11.2022
- Liaising with theatre
- Coordination of reusable medical devices to operating theatres
- Compliance with standards and clinical governance
- Completing auditing
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
- Trained team members in successful strategies to meet operational and sales targets.
Professional Governance Nursing Practice Council
01.2022
- Professional Practice Model PPM, Partnering with Consumer Committee since 2022
Registered Nurse
Community Vaccination Centres, Gold Coast Public, Queensland Health
04.2021 - Current
- GCUH & GC convention centre) FTE, Demonstrate competence in the provision of nursing care as specified by registration requirements, NMBA standards and codes, educational preparation, relevant legislation and context of care
- Vaccination of COVID vaccines AstraZeneca and Pfizer
- Immunisation certification with COVID-19 specific education and training
- Anaphylaxis awareness, management, education and training
- Work collaboratively within the context of a multidisciplinary team in the delivery of evidence-based person-centred care and service planning, supporting a culture reflective of the principles of Magnet
- Provide quality nursing services within a community setting, consulting with the Nurse Unit Manager.
Clinical Nurse & Shift Manager
Community Mass Vaccination Clinic, Queensland Health – Gold Coast Hospital Health Services
04.2021 - 03.2022
- Broadbeach FTE1.0, / Public Health
- To provide expert clinical and patient centred-care within the COVID vaccination clinics through shift-by-shift team leadership
- Support the facilitation and provision of quality and cost-effective nursing services which are consistent with contemporary standards and evidence-informed practice
- Actively contribute to and support education, management and portfolio functions within the vaccine clinics
- The Clinical Nurse supports the Nurse Unit Manager in the provision of leadership and direction to nursing staff and utilises data and information to ensure that the service is organised for safety and measures are in place to capture the standard of service delivery
- Covers rostering, staff allocation and incident reporting.
Registered Nurse Supernumerary
McKenzie Aged Care Group Pty Ltd
01.2019 - Current
- Support Role - certificate of service of hours worked 1058.80
- Fill in for Registered Nurse Supervisor and Clinical Care Manager roles if/when required
- Registered Nurse – fulltime, Review of specialised nursing tracker and Acredia (antimicrobial stewardship)
- Complete weekly progress note review and highlight any without clinical entries during this time
- Review and update clinical indicators report throughout month with new incidents
- Review wound charts and identify gaps, follow up as required
- Review AHD/SOC, BGL / BP entries, behaviour charts, fluid balance, wound charts; identify gaps in documentation, f/u as required., Fortnightly serving at Glow Church, 10 Energy Circuit, Robina on the connections team introducing people, welcoming new people to the church, connecting people there to life groups, enrolling people into welcome home and growth track events, team meetings and team rally’s, prayer.
Registered Nurse Supervisor
BUPA
04.2005 - 01.2021
- Tugun certificate of service of hours worked 450
- Residential Aged Care Facility Registered Nurse - Fulltime Mon-Fri PM shifts Croft Court, (07) 5560 2466
- RN in charge 0.4 pm shifts per week – only RN in charge with 4 floors and 160 residents + 4 EN’s Education to care staff
- Actively engaging in handovers with the Clinical Care Team to ensure continuity of care across shifts
- Falls management, pressure injury prevention, wound care management
- Supporting the CCM with the management and completion of ACFI assessments
- Liaising with multidisciplinary teams, initiating and being involved in family case conferences.
- Managed infection control and critical incidents and made procedural changes and improvements.
- Audited charts and reviewed clinical documents to verify accuracy.
- Led successful team comprised of RNs, LPNs and ancillary staff.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Registered Nurse
McKenzie Aged Care Group Pty Ltd
01.2005 - 06.2020
- Received ‘Above & Beyond Award’ award nomination)
Regional Project, RN
McKenzie Aged Care
01.2020 - 06.2020
- Project – Implementation of an upgraded computer system throughout multiple facilities from Deception Bay to Murwillumbah
- Attending full re-assessment of all residents in each facility across multiple sites and updating care plans
- Interpreting assessment data and conducting patient interviews to formulate care plans and documenting information appropriately and accurately
- Facilitation of education and providing ongoing support to all roles within the facility to navigate a new upgraded computer system (Telstra Health - ICARE8)
- Providing timely, open and honest communication with clients and stakeholders.
Personal Support Worker
Spinal Life Australia
12.2016 - 03.2020
- Certificate of service of hours worked 764.5
- Deliver quality services that are consistent with the Human Services Quality Standards and the principles and service philosophy of the Spinal Injuries Australia
- Support Client’s care in all aspects of daily living needs and support to maintain a client’s environment
- Assist the client to maintain balance and support within their environment by promoting and facilitating self-care and assisting the client to remain integrated within their community
Registered Nurse
Southport Lodge
05.2013 - 01.2020
- Certificate of service of hours worked 448.85, Division 2 & Business Management/administration fulltime
- Assessments of residents
- Clinical care as required by residents
- Participation in Quality Systems as related to clinical care and lifestyle
- Audits on facility and staff, staff appraisals
- Organise student placements and delegate
- Stock ordering, stock take
- Resident continent pad ordering
- Education sessions fortnightly – create and host presentations
- PRN ordering, S8 ordering, Room checks, training, ACFI.
Personal Support Worker
United Disability Care, Accnet 21
12.2018 - 01.2019
- Support Client’s care in all aspects of daily living needs, (personal hygiene, dressing, eating and drinking, mobility, bladder and bowel support)
- Wound care, hoisting, personal care, FBC, medications, and daily routine of patients
- Take clients out into the community for appointments, medical checkups, driving day trips, walking, stretches patient load with clients of acquired brain injury, elderly disability, and learning difficulty clients
Assistant in Nursing
Sir Charles Gairdner Hospital
04.2013 - 01.2016
- Mon-Fri Morning shifts, pool)
- Assist patients with all activities of daily living
- Observe patient’s physical and psychological status and responses during the course of interactions within scope of knowledge, and report changes to the Registered Nurse
- Report all patient observations to the appropriate Registered Nurse
- Documenting of patient cares.
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
- Kept team efficient and on-task by maintaining well-stocked and organized supplies.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Administration Assistant & job share receptionist
Joondalup Child & Adolescent Community Health Service
04.2009 - 12.2009
- Regents Park Road / Alison Pash (08) 94009500
- Date entry - A-z all records for hundreds of child health records
- Phones/emails/memos/reports
- Photocopying
- Pamphlet orders, Couriers, Appointments
- Word typing, excel documents and creating files
- Home visiting nurses follow up calls
- Clinics – calling, scheduling, typing, mail.
Medical Secretary
King Edward Memorial Hospital
02.2009 - 03.2009
- Subiaco / Anne Stephens (08) 93401525
Triage clerk
Princess Margaret Hospital for Children
02.2009 - 03.2009
- In paediatric emergency
- Outpatients’ medical admissions officer
- Volunteering
Acting Nurse Unit Manager
QLD Health
10.2022 - Current
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Managed 80 nurses and nursing activities in CSSD at GCUH and Robina Hospital, operational CSD VLDH by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
- Established and continuously optimized unit schedules and individual work assignments.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Education
Masters of Advanced Nursing Practice (Acute) - Acute Nursing
Griffith University
Southport, QLD2021
Management Essentials -
Queensland Health
2022
Post Graduate Cert: Health Services Management -
Griffith University
Southport QLDEmerging Leaders -
Queensland Health
2020
Bachelor of Nursing -
Griffith University
Southport, QLD2019
Bachelor of Science & Nursing -
Edith Cowan University
2013
Diploma of Small Business Management -
TAFE
Perth, WA2009
Certificate 111 of Business -
South West Regional College of TAFE
Perth, WACertificate 11 of Business -
South West Regional College of TAFE
Perth, WACertificate 11 of Information Technology -
TAFE
Perth, WA2003
Assistant in Nursing Certificate -
TAFE
Perth, WA2010
Emergency Services Army Cadet Unit -
ARMY
ARMY 2001
Skills
- Professional Governance Nursing Practice Council chair member since 2022
- Partnering with Consumer Committee member since 2022
- GCHHS Human-Social Disaster Response Team
- GCHHS NMPRP Ambassador
- SCC Periop, RRD and BTS
Accomplishments
- Recruitment - Successful completed recruitment and selection training, EB11, B1, IWFM, eRoster, NUM recruitment portfolio
- Rostering - Rostered team of 80 (GCUH) and Robina Hospital department staff, compliant with NM Award, EB11 and Rostering Best Practice with focus on fair, equitable rostering that fulfill operational requirement of the deperatment
- Management Essentials - QLD Health 2023
- Emerging Leaders - QLD Health 2022
- OCNMO Clinical Excellence Leadership Course - QLD Health 2022
- NMPRP - Nursing & Midwifery Professional Recognition Program - QLD Health 2021
- Training - Trained team of staff nurses in medical office procedures to ensure consistent quality of care with supervision - Headed onboarding process for new nursing staff.
- Research - Completed group study focused on patient comfort, costs and test results, which resulted in increased patient satisfaction.
- Patient Care - Delivered compassionate care that exceeded hospital requirements.
- Quality Assurance - Ensured and enforced medical office compliance
Additional Information
- Awards, Nominations and Recognitions , I have received a nomination in Chief Executive Value Awards under the category ‘Community First’ for dedication to the community and commitment to putting the safety of the community first within the COVID-19 vaccine rollout. I was also nominated for a Golden Gala Award 2021, in the category of Empower, this award was recognized by my peers as someone who; demonstrates outstanding leadership that inspires, engages and motivates others to achieve more. This award nomination shows i display best management practice empowered through a spirit of collaboration, trust and recognition.
- Nursing & Midwifery Excellence Award 11th May 2022
- NMPRP recognition program QLD Health – completed 2021
- Emerging Leaders program Qld health 2022
- Management Essentials Qld Health 2023
- Full CV available upon request
- True and accurate as of __________ signed Amy Hall __
Timeline
Associate Nurse Manager
NMPE, Midwifery Staffing Unit GCUH
07.2023 - 09.2023
Associate Nurse Unit Manager
CSSD Surgical Critical Care, Theatre Management
11.2022 - Current
Acting Nurse Unit Manager
QLD Health
10.2022 - Current
Floor supervisor
Surgical Critical Care
02.2022 - 11.2022
Professional Governance Nursing Practice Council
01.2022
Registered Nurse
Community Vaccination Centres, Gold Coast Public, Queensland Health
04.2021 - Current
Clinical Nurse & Shift Manager
Community Mass Vaccination Clinic, Queensland Health – Gold Coast Hospital Health Services
04.2021 - 03.2022
Regional Project, RN
McKenzie Aged Care
01.2020 - 06.2020
Registered Nurse Supernumerary
McKenzie Aged Care Group Pty Ltd
01.2019 - Current
Personal Support Worker
United Disability Care, Accnet 21
12.2018 - 01.2019
Personal Support Worker
Spinal Life Australia
12.2016 - 03.2020
Registered Nurse
Southport Lodge
05.2013 - 01.2020
Assistant in Nursing
Sir Charles Gairdner Hospital
04.2013 - 01.2016
Administration Assistant & job share receptionist
Joondalup Child & Adolescent Community Health Service
04.2009 - 12.2009
Medical Secretary
King Edward Memorial Hospital
02.2009 - 03.2009
Triage clerk
Princess Margaret Hospital for Children
02.2009 - 03.2009
Registered Nurse Supervisor
BUPA
04.2005 - 01.2021
Registered Nurse
McKenzie Aged Care Group Pty Ltd
01.2005 - 06.2020
Registered Nurse Supervisor
Queensland Health
Masters of Advanced Nursing Practice (Acute) - Acute Nursing
Griffith University
Management Essentials -
Queensland Health
Post Graduate Cert: Health Services Management -
Griffith University
Emerging Leaders -
Queensland Health
Bachelor of Nursing -
Griffith University
Bachelor of Science & Nursing -
Edith Cowan University
Diploma of Small Business Management -
TAFE
Certificate 111 of Business -
South West Regional College of TAFE
Certificate 11 of Business -
South West Regional College of TAFE
Certificate 11 of Information Technology -
TAFE
Assistant in Nursing Certificate -
TAFE
Emergency Services Army Cadet Unit -
ARMY
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