Amy Hill
Anna Bay,NSW
Summary
You should hire me because I’m a great communicator who’s ambitious to learn in different environments and take on any challenge. I am a team player who would like the best for others as well as myself. I will take on any challenge and learn from my mistakes efficiently.
Overview
6
6
years of professional experience
Work History
Laundry Assistant
Three Sheets To The Wind
06.2022 - 09.2023
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Examined dried clothes to identify stains, tears and issues.
- Collected soiled linens and clothing and pretreated stains.
- Making sure the orders for each customer was correct.
- Supporting other workers around me.
- Making sure all of the machines were turned off at the end of the shift and were cleaned out for the following day.
- Used irons and iron boards to press clothing, folding and organizing garments.
- Delivered superior customer service by responding to inquiries and complaints.
Shop Assistant
Peacocks
11.2019 - 09.2021
- Completed daily tasks accurately and on-time to support shop needs.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Greeted customers entering store and offered assistance with requirements.
- Checked incoming orders and organized new stock.
- Met Covid-19 related guidelines to ensure the safety of staff and customers.
Cleaner
The Little Orchad
08.2019 - 09.2019
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Met the standards that the owner asked for and ensured that their guests were happy.
Waitress
The Cabin
06.2019 - 08.2019
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Worked with a language barrier to deal with customers needs and orders.
Waitress
The Fisherman's Rest
12.2017 - 03.2019
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Carried out the cleaning guidelines of the kitchen as well as the staff uniform and made sure everything was ready for the following shift.
Waitress
Chillington House
05.2017 - 08.2017
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
Education
Bachelor Hons - Film
Bournemouth University
Bournemouth, Dorset, United Kingdom06.2025
A-Level - English
Kingsbridge Community College
Kingsbridge, Devon, United Kingdom06.2021
A-Level - Film Studies
Kingsbridge Community College
Kingsbridge, Devon, United Kingdom06.2021
A-Level - Drama
Kingsbridge Community College
Kingsbridge, Devon, United Kingdom06.2021
Skills
- Maintaining Safety Protocols
- Chemical Cleaners
- Great Communication
- Cash Handling
- Manage timing
- Being efficient and quick
- Supporting others, both staff and customers
Timeline
Laundry Assistant
Three Sheets To The Wind
06.2022 - 09.2023
Shop Assistant
Peacocks
11.2019 - 09.2021
Cleaner
The Little Orchad
08.2019 - 09.2019
Waitress
The Cabin
06.2019 - 08.2019
Waitress
The Fisherman's Rest
12.2017 - 03.2019
Waitress
Chillington House
05.2017 - 08.2017
Bachelor Hons - Film
Bournemouth University
A-Level - English
Kingsbridge Community College
A-Level - Film Studies
Kingsbridge Community College
A-Level - Drama
Kingsbridge Community College
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