Overview
Work History
Education
Skills
Passions/Hobbies
Timeline
Generic
Amy Hill

Amy Hill

Australia

Overview

3
3
years of professional experience

Work History

Gym Manager and Personal Trainer

Fit N Firm
11.2022 - 03.2024
  • Identified and maximised sales and retention opportunities across both gyms, through cold calls, outreach strategies and maintaining relationships with current members
  • Conducted all admin tasks professionally, including cancellations, debt collections, emails, managing staff/PTs and the overall cleanliness of the gym
  • Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
  • Improved clients' fitness levels by developing personalised workout plans, monitoring progress, and conducting 1 on 1 sessions and group classes, all with a smile and positive attitude
  • Fostered a positive workout environment with upbeat energy and professional demeanour, while enabling clients to reach their goals

Gym Manager

Snap Fitness
11.2021 - 08.2022
  • Created a community feel through running events in the gym, including a disco party in the gym, catered by Subway
  • Assisted with recruitment and training of new employees, while also monitoring the productivity of current employees
  • Posted daily engaging content on social media
  • Maximised sales opportunities, leading to a dramatic increase in membership base

Membership Sales Consultant

Fitness First
05.2021 - 11.2021
  • Developed strong client relationships to ensure high levels of satisfaction and loyalty in long-term memberships.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and tactics, including outreach and cold calls
  • Responded proactively and positively to rapid change due to lockdowns, and provided primary customer support

Education

Certificate IV in Personal Training -

AIPT
07.2023

Certificate III in Fitness -

AIPT
01.2023

VCE (Victorian Certificate of Education) -

Vermont Secondary College
12.2020

Skills

  • Building relationships/interpersonal skills
  • Community development
  • Administrative tasks
  • Organised/Punctual/Reliable
  • Empathetic
  • Enthusiastic/Passionate
  • Fast learner

Passions/Hobbies

Australian Girls Choir member (6 years)

  • Elected as Camerata Sop 2 leader
  • Selected for 2 international tours and 1 regional
  • Gained and improved life long skills of teamwork, public speaking and empathy
  • Had various choristers express the positive impact I had on them as a leader


Singing

  • Consistent participation in school productions, with lead roles, including stepping into the lead role of Snow White with 3 days notice
  • Chorister in the Victorian State Schools Spectacular
  • Lead band singer at Canterbury Carols
  • Frequent community performances, including at local art exhibitions around Fitzroy and Brunswick


Timeline

Gym Manager and Personal Trainer

Fit N Firm
11.2022 - 03.2024

Gym Manager

Snap Fitness
11.2021 - 08.2022

Membership Sales Consultant

Fitness First
05.2021 - 11.2021

Certificate IV in Personal Training -

AIPT

Certificate III in Fitness -

AIPT

VCE (Victorian Certificate of Education) -

Vermont Secondary College

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Amy Hill