Amy Hopkins
Helensvale
Summary
I believe I am a well respected Nurse Unit Manager with a strong focus on team collaboration and patient care. I have proven to lead diverse healthcare teams and adapt to changing needs while maintaining high standards. I believe I have strong skills in staff management and patient advocacy. I am known for reliability and achieving tangible results in challenging environments.
I am a hardworking and a passionate job seeker with strong organisational skills.
Overview
20
20
years of professional experience
Work History
Nurse Unit Manager GE/GI
GoldCoast University Hospital C2W
01.2014 - Current
- Facilitating the opening of a new unit.
- Recruitment of nursing staff within the nursing unit, selecting highly skilled candidates who would contribute positively to the team dynamic.
- Coordination of staff and patient flow.
- Roster design and maintenance, payroll management and leave management.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Conducted regular performance evaluations for nursing staff members, providing constructive feedback and identifying opportunities for improvement.
- Managed budgetary concerns within the nursing unit, carefully allocating resources and controlling costs.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
Acting Nurse Unit Manager (GE/GI, Thoracic)
GoldCoast Hospital Ward 6B
05.2011 - 01.2014
- Facilitated smooth transitions between shifts, ensuring seamless continuity of care for all patients on the unit.
- Actively sought out opportunities for continuing education within the field of nursing management, staying up-to-date on current trends and best practices.
- Collaborated with administrators to evaluate nursing policies and procedures for potential improvements regularly.
- Established a strong rapport with patients and their families, addressing concerns and providing valuable support throughout the treatment process.
- Conducted regular performance evaluations for nursing staff members, providing constructive feedback and identifying opportunities for improvement.
- Managed budgetary concerns within the nursing unit, carefully allocating resources and controlling costs.
- Rostering and payroll management.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
Clinical Nurse (Gastrointestinal (GI) / Thoracic)
GoldCoast Hospital Ward 6B
08.2009 - 01.2014
- Maintained strong working relationships with all members of the multidisciplinary team including nursing staff, fostering a collaborative approach to patient care delivery.
- Responded to patient emergencies to provide prompt and correct intervention .
- Educated patients and families to increase understanding of condition and best ways to manage.
- Mentored new nursing staff, fostering professional growth and team building within the unit.
- Administered medications and treatments to manage patient's condition.
- Participated in quality improvement initiatives to improve patient care outcomes.
- Ensured accurate documentation of all patient records, contributing to improved quality assurance measures.
- Acted as a clinical resource for colleagues seeking guidance on best practices or challenging cases, contributing to a supportive learning environment within the unit.
- Promoted a culture of safety by maintaining strict adherence to infection control protocols and reporting potential hazards.
- Served as a patient advocate, ensuring individual needs were met and concerns addressed promptly.
Registered Nurse (Gastrointestinal/Thoracic)
GoldCoast Hospital Ward 6B
03.2008 - 08.2009
- Maintaining the roles and responsibilities of the registered nurse.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Utilised critical thinking skills to prioritise nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Registered Nurse (Surgical, Breast and Bilary)
Poole NHS Trust
08.2007 - 03.2008
- Maintaining the roles and responsibilities of the registered nurse.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Utilised critical thinking skills to prioritise nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Registered Nurse (Gen Surg)
GoldCoast Health Ward 6B
06.2006 - 06.2007
- Maintaining the roles and responsibilities of the registered nurse.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Utilised critical thinking skills to prioritise nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Registered Nurse (Surgical Breast and Bilary)
Poole NHS Trust
09.2005 - 06.2006
- Maintaining the roles and responsibilities of a new graduate registered nurse.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Utilised critical thinking skills to prioritise nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Education
Graduate Diploma in Cosmetic Nursing
AACDS
Southbrook, QLD01-2017
Graduate Certificate in Intense Pulsed Light
AACDS
Southport, QLD01-2017
Bachelor of Science - Health Studies
Bournemouth University
UK06-2006
Advance Diploma in Clinical Nursing
Bournemouth University
UK09-2005
Skills
- Critical thinking
- Quality improvement
- Ethical practice
- Staff development
- Staff coaching and mentoring
- Workload management
- Conflict management
- Performance improvement
- Budget planning/management
Timeline
Nurse Unit Manager GE/GI
GoldCoast University Hospital C2W
01.2014 - Current
Acting Nurse Unit Manager (GE/GI, Thoracic)
GoldCoast Hospital Ward 6B
05.2011 - 01.2014
Clinical Nurse (Gastrointestinal (GI) / Thoracic)
GoldCoast Hospital Ward 6B
08.2009 - 01.2014
Registered Nurse (Gastrointestinal/Thoracic)
GoldCoast Hospital Ward 6B
03.2008 - 08.2009
Registered Nurse (Surgical, Breast and Bilary)
Poole NHS Trust
08.2007 - 03.2008
Registered Nurse (Gen Surg)
GoldCoast Health Ward 6B
06.2006 - 06.2007
Registered Nurse (Surgical Breast and Bilary)
Poole NHS Trust
09.2005 - 06.2006
Graduate Diploma in Cosmetic Nursing
AACDS
Graduate Certificate in Intense Pulsed Light
AACDS
Bachelor of Science - Health Studies
Bournemouth University
Advance Diploma in Clinical Nursing
Bournemouth University
Similar Profiles
Estelle SeoEstelle Seo
Student Nurse – Clinical Placement at Goldcoast University HospitalStudent Nurse – Clinical Placement at Goldcoast University Hospital
Unopa GasvaUnopa Gasva
Wardsman at Goldcoast HospitalWardsman at Goldcoast Hospital
Jamie UngerJamie Unger
Real Estate Salesperson at GoldCoast Sothebys International RealtyReal Estate Salesperson at GoldCoast Sothebys International Realty
LISA GLASSLISA GLASS
Deputy Head of Primary: Teaching and Learning at Coomera Anglican CollegeDeputy Head of Primary: Teaching and Learning at Coomera Anglican College
Ida FaridaIda Farida
Home Duties at SelfHome Duties at Self