Amy Hutchison
Melbourne,VIC
Summary
Self motivated, dependable individual with a strong work ethic, successful in managing numerous priorities while maintaining a positive attitude. Confident in working independently and as part of a team, in a fast-paced environment and in customer service roles. Fast learner and able to adapt to change, with a willingness to take on added responsibilities when required, therefore looking for a challenging role that provides opportunities for professional improvement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
EARLY LEARNING & CHILDCARE OFFICER
Dargavel ELCC
07.2022 - 12.2023
- Completed daily risk assessments to ensure a safe environment for children, staff and visitors.
- Maintained cleanliness of indoor and outdoor areas.
- Assisted in preparing meals and snacks, completing laundry, general cleaning of areas.
- Worked collaboratively with colleagues to maintain safety and security throughout the establishment.
- Attended meetings and training sessions to improve skills and learn new policies and procedures.
EARLY LEARNING & CHILDCARE OFFICER
Spateston ELCC
05.2021 - 07.2022
- Maintained safe environment through completion of risk assessments.
- Assisted in kitchen and dining areas with basic food prep, dishwashing and serving up to 60 children at one time.
- Maintained cleanliness, sweeping, mopping, changing bins.
- Laundry, washing and drying of clothes.
- Sound knowledge of legislation, policies and documents.
- Demonstrated high levels of initiative while tackling challenging tasks.
CUSTOMER ASSISTANT
Lidl
04.2019 - 04.2021
- Maintained high standards of customer service during high volume, fast-paced operations.
- Served 100s of customers per day.
- Communicated clearly and positively with co-workers and management.
- Followed procedures for safe food preparation, assembly and presentation.
- Resolved complaints promptly and professionally.
- Managed efficient cash register operations.
- Completed repetitive, physical tasks, including heavy lifting and stocking shelves.
CREW MEMBER
McDonald's
04.2017 - 04.2019
- Provided exceptional customer service in a fast paced environment.
- Maintained cleanliness of the kitchen, front counter and dining areas.
- Followed food preparation and hygiene routines, and health and safety standards and procedures.
- Monitored and replenished stock and supplies when required.
- Accurately processed cash, credit and debit payments, managing 100s of pounds per day.
Education
Bachelor of Arts Childhood Studies -
UNIVERSITY OF THE WEST OF SCOTLAND
01.2022
HNC & HND Childhood Practice -
WEST COLLEGE SCOTLAND
01.2020
Skills
- Effective communication
- Excellent customer service
- Conflict resolution
- Adaptability
- Attention to detail
- Positive 'can-do' attitude
- Flexibility
- Resilience
Additional Information
- RSA
- First Aid and CPR
- Full UK driving license
- Ability to obtain White Card and additional certifications
Certification
References available on request.
Timeline
EARLY LEARNING & CHILDCARE OFFICER
Dargavel ELCC
07.2022 - 12.2023
EARLY LEARNING & CHILDCARE OFFICER
Spateston ELCC
05.2021 - 07.2022
CUSTOMER ASSISTANT
Lidl
04.2019 - 04.2021
CREW MEMBER
McDonald's
04.2017 - 04.2019
Bachelor of Arts Childhood Studies -
UNIVERSITY OF THE WEST OF SCOTLAND
HNC & HND Childhood Practice -
WEST COLLEGE SCOTLAND
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