Summary
Overview
Work History
Education
Skills
Personalqualitiesandskills
References
Timeline
Generic

Amy Iles

Coffs Harbour,NSW

Summary

Carrer objective

To obtain a full-time, part-time, or casual positions. I am currently employed at Gumnut cottage. It is my pleasure to seek a position in which I can utilize my skills and collaborate with a team of passionate professionals. I am eager to contribute to the success of the company.

Overview

7
7
years of professional experience

Work History

Childcare Educator

Gumnut Cottage Coffs Harbour
06.2023 - Current

Responsibilities

  • Provide care by ensuring children receive proper nutrition, hygiene, and rest
  • Provide responsive environment that helps to support children's wellbeing and learning
  • Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
  • Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
  • Collaborated with parents to address individual child needs and discuss progress reports regularly.
  • Maintained safety and cleanliness by sterilizing toys and surfaces.
  • Maintained and fostered positive and constructive interactions with staff, families, and children.
  • Supported the emotional well-being of each child by providing compassionate care during moments of distress or anxiety.
  • Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.

Cashier

Woolowrths
04.2022 - 09.2023

Responsibilities

  • Worked flexible schedule and extra shifts to meet business needs.
  • Customer service Money handling Cleaning and putting stock away Running smoke contour and self-checkouts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with strong work ethic.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Maintained clean, organized, and well-stocked checkout area for optimal customer experience
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Childcare Educator

Whole Child Early Learning
09.2022 - 07.2023

Responsibilities

  • Provide care by ensuring children receive proper nutrition, hygiene, and rest
  • Supporting holistic learning Ensuring good hygiene Handing meals and snacks Assisting other educators organizing activities
  • Provide responsive environment that supports children's wellbeing and learning
  • Developed strong relationships with families, maintaining open communication channels for optimal support of each child's growth and wellbeing.
  • Established safe, secure, and inclusive classroom setting where all children felt welcomed and valued.
  • Communicated with children's guardians about daily activities, behaviors and related issues.

Cashier

Dollars And Sense
01.2022 - 04.2022

Responsibilities

  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • KPI management and effects Further experience with customer service excellence and shopkeeping
  • Used POS system to enter orders, process payments and issue receipts.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Red Rooster Manager

Red Rooster
05.2021 - 10.2021

responsibilities

  • Shift negotiation managing staff disputes, coordinating mediation between employees.
  • Train staff employ and dismiss staff based on performances and yearly demand.
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Defined clear targets and objectives and communicated to other team members.
  • Managing customer complaints, where necessary discussing feedback with relevant staff.
  • Managing rosters.
  • Managing Stock, Ordering Stock and Running weekly, yearly and monthly stock take.

Red Rooster Assistant Manager

Red Rooster
01.2019 - 01.2021

Responsibilities

  • Managing customer complaints,
  • Where necessary discussing feedback with relevant staff Managing
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Defined clear targets and objectives and communicated to other team members.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Multi-skilled Staff Member

Red Rooster
01.2017 - 01.2019

Responsibilities

  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Established positive relationships with customers and other staff members.
  • Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Skilled at working independently and collaboratively within the team.

Education

Changed School -

Orara Highschool
Joyce St, Coffs Harbour NSW 2450
10.2015

High School Diploma -

Coffs Harbour Education Campus (CHEC)
363 Hogbin Dr, Coffs Harbour NSW 2450
10.2017

Certificate 2 -

Business Services
363 Hogbin Dr, Coffs Harbour NSW 2450
10.2017

Certificate 2 -

Retail Services
363 Hogbin Dr, Coffs Harbour NSW 2450
10.2017

Certificate 3 -

Early Childhood Education And Care
363 Hogbin Dr, Coffs Harbour NSW 2450
06.2023

Skills

  • Certificate II Business Services
  • Certificate II retail services
  • First Aid Certificate
  • Working With Children's Check - WWC2436083E
  • Certificate III Early Childhood Education and Care

Personalqualitiesandskills

  • Driven
  • Punctual
  • Computer Literate
  • Great Communicator
  • Strong Work Ethic
  • Honest and Reliable
  • Fast Learner
  • Excellent Time Management Skills
  • Staff Management
  • Kitchen Management
  • Retail Management
  • Point-of-sale Service

References

  • Bethany Dawe, Director at Wholechild Early Learning, (02) 6650 5850
  • Ron Hick, Store Manager at Dollars and Sense, 0434674636
  • Holly Isaac, shift supervisor at woolworths, 0479148884
  • Rachel Mayo, shift supervisor at woolworths, 0493064361

Timeline

Childcare Educator

Gumnut Cottage Coffs Harbour
06.2023 - Current

Childcare Educator

Whole Child Early Learning
09.2022 - 07.2023

Cashier

Woolowrths
04.2022 - 09.2023

Cashier

Dollars And Sense
01.2022 - 04.2022

Red Rooster Manager

Red Rooster
05.2021 - 10.2021

Red Rooster Assistant Manager

Red Rooster
01.2019 - 01.2021

Multi-skilled Staff Member

Red Rooster
01.2017 - 01.2019

Changed School -

Orara Highschool

High School Diploma -

Coffs Harbour Education Campus (CHEC)

Certificate 2 -

Business Services

Certificate 2 -

Retail Services

Certificate 3 -

Early Childhood Education And Care
Amy Iles