Amy Jones
Sydney
Summary
Focused, punctual and hard working individual with prior experience ranging from Retail to manual labour. I pride myself on my excellent customer service skills, work ethic and willingness to learn new skills. I thrive when working towards goals and I don't shy away from being creative and voicing my ideas.
Overview
10
10
years of professional experience
Work History
Sales Assistant
Calvin Klein
07.2024 - 12.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Helped complete yearly stocktake.
- Increased sales by building strong customer relationships and providing excellent service.
- Visual merchandising.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
Guest Relations
Staunton Sands Hotel
04.2023 - 02.2024
- Checking guests in and out
- Provide a warm and welcoming experience to all new and VIP guests
- Book guest stays and answer emails
- Stay up to date with all admin
- Booking Spa days, Surf lessons, Tennis courts, Taxis, flowers and provide information about the local area
- Keep up to date on all activities and events at the Hotel
- Handle any customer complaints professionally
Bartender
Brundles Bar and Restaurant
05.2021 - 11.2022
- Opening and closing the bar
- Taking orders
- Keeping a clean working environment
- Exceeded standard full time contracted hours to make ensure the floor and bar were always covered
- Working well under pressure during the busy high season
Sales Advisor
NEXT
01.2019 - 01.2021
Supervisor
Saltrock Surfwear
05.2018 - 10.2018
- Key holding
- Maintaining a healthy work environment
- Banking
- Keeping head office up to date with the stores best sellers and weekly figures
Assistant Manager
Laura Ashley
01.2017 - 05.2018
- Key holding
- Creating rotas
- Delegating job activities to the correct employees
- Help drive sales by making sure visual merchandising is up to standards
- Stock checks
- Completing interviews to take on new staff members
- Holding regular staff meetings to keep employees engaged and to keep moral high
- Training new staff members
Painter and Decorator
ETD Property Maintenance
01.2015 - 01.2017
- Painting and decorating
- Preparing and ordering materials
- Abiding by health and safety regulations related to the job
Education
A Levels - Media Studies, Sociology
Llanishen High Sixth Form
01.2015
GCSE - 8 A*-C
Llanishen High School
Wales01.2013
Skills
- Time Management
- Ability to Multitask
- Ability to Work Under Pressure
- Fast Learner
- Ability to Work in a Team
Languages
English
Timeline
Sales Assistant
Calvin Klein
07.2024 - 12.2024
Guest Relations
Staunton Sands Hotel
04.2023 - 02.2024
Bartender
Brundles Bar and Restaurant
05.2021 - 11.2022
Sales Advisor
NEXT
01.2019 - 01.2021
Supervisor
Saltrock Surfwear
05.2018 - 10.2018
Assistant Manager
Laura Ashley
01.2017 - 05.2018
Painter and Decorator
ETD Property Maintenance
01.2015 - 01.2017
A Levels - Media Studies, Sociology
Llanishen High Sixth Form
GCSE - 8 A*-C
Llanishen High School
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