Amy Langton
Summary
Diligent bartender with background in managing daily operations and ensuring seamless customer experiences. Successfully led teams to achieve operational goals, resolving conflicts and maintaining high standards of service. Demonstrated strong leadership and problem-solving skills while fostering collaborative work environment.
Overview
4
4
years of professional experience
Work History
Manager on Duty
Timezone/ Zone Bowling
08.2023 - 03.2025
- Assisted guests’ queries and concerns providing knowledgeable and friendly support.
- Collaborated with other managers on strategic initiatives, sharing best practices to achieve common goals across the organization.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organise workflows when working with a large team daily.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Bartender + Waitress
The Avenue
01.2022 - 01.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Farm Hand
Pirrone Brothers
04.2021 - 11.2021
- Participated in seasonal harvest activities including picking fruits and vegetables, sorting produce, and preparing products for market sales or storage.
- Trained new farm hands in efficient work methods and safety practices, fostering knowledgeable and safety-conscious team.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
Education
Extended Diploma in Health And Social Care
East Riding College
Beverly, England01-2019
H.S.C
Cottingham High School
Cottingham, England01-2017
Skills
- Staff management
- Financial management
- Customer service focus
- Staff training and development
- Highly experienced in opening and closing venues
Licences/ Certificates
- RSA
- First Aid certificate
- White card
- Drivers licence
- Traffic Controller industry authority card
Timeline
Manager on Duty
Timezone/ Zone Bowling
08.2023 - 03.2025
Bartender + Waitress
The Avenue
01.2022 - 01.2024
Farm Hand
Pirrone Brothers
04.2021 - 11.2021
Extended Diploma in Health And Social Care
East Riding College
H.S.C
Cottingham High School
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