Summary
Overview
Work History
Education
Skills
References
Timeline
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Amy Laurence

Westdale,WA

Summary

Passionate Social Worker dedicated to forming trusting relationships and advocating for the best interest of clients. Expertise in traumatic injury and disability. Respectful and compassionate professional offering over 10+ years of experience within the disability space, with a drive to develop and facilitate programs to support communities in need.

Overview

15
15
years of professional experience

Work History

Senior Social Worker/ Case Manager

Royal Rehab
04.2019 - Current
  • Assisted clients with navigating and accessing complex social systems such as Centrelink and Housing NSW.
  • In depth knowledge of agencies including Lifetime Care and Support Scheme, Workers Care Program, CTP and NDIS.
  • Participated in interdisciplinary team meetings to coordinate care for clients.
  • Utilized evidence-based practices to provide effective interventions for clients.
  • Participated in professional development and training opportunities to enhance clinical skills.
  • Supervised social work students and mentored junior social workers, enhancing their professional development and skills growth.
  • Educated clients and families on mental health, wellness and recovery topics including co-facilitation of Strength to Strength program.
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Facilitated support groups that fostered peer connections, emotional healing, and skill-building opportunities among family members (Care, Connection and Coffee group).

Stroke Outreach Social Worker

Royal Prince Alfred Hospital
05.2016 - 04.2019
  • Working as part of a multi-disciplinary team to assist and rehabilitate stroke survivors to maximise their independence with person centred goal planning
  • Improving the quality of life for stroke survivors and their carers by providing advocacy, education, counselling and referral services.
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Maintained regular contact with clients by calling and visiting clients' homes.
  • Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.

Personal Development Coach

Quality Health Care
03.2014 - 07.2015
  • Providing person-centred goal planning and therapeutic support to residents with complex trauma backgrounds in a transitional accommodation setting.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Providing Advocacy services for residents and ensuring residents rights were always upheld
  • Case-management using a person-centred approach to explore and resolve needs whilst maximising independence and community access.

Case Manager for Community Options

Catholic Community Services
08.2009 - 03.2012
  • Demonstrating excellent case management and dedication to clients, delivering a flexible, responsive package of service whilst encouraging clients to maintain independence
  • Developing and facilitating services and partnering with community resources to address the needs and interests of individuals
  • Using my independent, professional judgment to provide case management services to assigned population
  • Collaborating with patient, caregivers, physicians, and other providers to develop a comprehensive plan of care for clients
  • Effectively communicating care plans and other client-related activities both verbally and in writing to appropriate personnel and agencies.

Education

Bachelor of Social Work -

University of Sydney
Camperdown NSW
01.2008

Skills

  • Extensive knowledge and understanding of legislative, policy and procedural guidelines and requirements regarding service provision within NSW including sound understanding of iCare and NDIS
  • Skilled person-centred social worker with ability to undertake psychosocial assessments
  • Experienced in the provision of advocacy, education, counselling, case management and referral services with a focus on client care and wellbeing
  • Experienced working in health and community settings with adults with complex disability
  • Rapport and relationship building with people from a variety of cultures and socio-economic conditions
  • Excellent written and verbal communication skills, strong negotiation and conflict resolution skills, high computer literacy
  • In depth knowledge of social work theories, practices and procedures
  • Organized, goal-oriented, proactive and passionate
  • Multidisciplinary team collaboration

References

References available upon request.

Timeline

Senior Social Worker/ Case Manager

Royal Rehab
04.2019 - Current

Stroke Outreach Social Worker

Royal Prince Alfred Hospital
05.2016 - 04.2019

Personal Development Coach

Quality Health Care
03.2014 - 07.2015

Case Manager for Community Options

Catholic Community Services
08.2009 - 03.2012

Bachelor of Social Work -

University of Sydney

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Amy Laurence