Amy Lee
BEGA,NSW
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Home Health Aide with demonstrated experience providing quality in-home care to elderly, disabled and chronically ill individuals. Skilled in assisting with needs of diverse clientele.
Overview
19
19
years of professional experience
Work History
In Home Aged Care
IRT
01.2024 - Current
- Providing domestic assistance
- Social support
- Transport
- Meal preparation
Grand Hotel - Bega
01.2015 - Current
- Bar attendant – casual, RSA, RCG, exceptional customer service, cash handling, lock up experience, pokie/keno/TAB payouts, keg changover, mixing of drinks, time management, team player, prioritization, cleaning, cash handling, eftpos use, working under pressure, persuasion/moderator, glass cleaning
Stay at home Mum
01.2012 - Current
- Caring for children, cleaning, cooking, communication skills (reading, listening, speaking), budget management, planning events, time management, laundry, persuasion, DIY, education, safety awareness, medication disposal, multi-tasker
Zims Tiling
01.2010 - Current
- Office Administration, bookkeeping- XERO software, customer service, bank reconciliation, invoicing, use of Microsoft Word Suite, email, payroll, negotiations, contracts, BAS and tax preparation, time management, diary entry
In home and facility disability support
10.2024 - 12.2024
- Cleaning, hoist use, sling use, personal care, sara stedy, electric wheel chair use, wheelchair use, showering, cooking, listening, transport, shopping, incontinence and pad management, reading, personal interest tasks
Treasurer
Bega Roosters Football Club
01.2019 - 01.2022
- Financial control, invoicing, enlisting sponsors, administration, financial reports
TLE – West Gosford
01.2010 - 01.2011
- Warehouse, delivery driver, stock control, customer service
Receptionist
Hotels – Temp Service
01.2009 - 01.2010
- Checking customers in/out, property checks, administration
Owner – AAA Arnott Truck Services
01.2007 - 01.2009
- Working out interstate and local itineraries, banking, BAS preparation
Waitress
D’Vine Catering Services
01.2006 - 01.2009
- Customer service, taking orders, communicating with the chefs, functions, cash handling, cleaning, front of house greeting of customers
The Entrance Estate Agency – Property Manager
01.2007 - 01.2008
- Management of a large permanent rent roll, including holiday letting, negotiations, landlord and tenant moderator, attending of tribunal, inspections, rent and bond receipting, end of month
Education
Certificate 3 in Individual Support - INDIVIDUAL SUPPORT
ITEC
ONLINE12.2024
01.2023
01.2015
Business Administration
Tafe NSW
Wyong, NSW01.2005
High School Diploma -
TAFE NSW
Wyong, NSW01.2004
Wyong High School
Wyong, NSW12.2004
Skills
- Compassionate Caregiving
- Reliability and punctuality
- Client Confidentiality
- Teamwork and Collaboration
- Decision-Making
- Data Entry
- Task Prioritization
- Self Motivation
- Professionalism
- Documentation And Reporting
- Special Needs Care
- Time management abilities
- Written Communication
- Care Plan Management
- Professional Demeanor
- Healthcare Education
- Interpersonal Communication
- Geriatric Care
- Interpersonal Skills
- Analytical Thinking
- Problem-Solving
- Time Management
- Problem-solving abilities
- Attention to Detail
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Scheduling and calendar management
- Office Management
- Documentation and control
- Scheduling appointments
- Payroll and budgeting
- Personnel Management
- Travel Arrangements
- Database Administration
- Event Coordination
- Document Control
- Data retrieval systems
- Contract Negotiations
- Credit and collections
- Database Management
- Presentation Design
- Account Reconciliation
- Workflow Planning
- Administrative Support
- Office Administration
- Customer Service
- Computer Skills
- Customer and client relations
- Verbal Communication
- Critical Thinking
- Filing
- Invoice Processing
- Documentation and Recordkeeping
- Deadline-oriented
- Filing and data archiving
- Professional Communication
- Complex Problem-Solving
- Data Management
- Mail Management
- Document Management
- Meticulous attention to detail
- Staff Management
- Records administration
- Bookkeeping
- Purchase orders organization
- Writing reports
- Confidential Document Control
- Letter preparation
- Records Management Systems
- Resourceful
- Strong Problem Solver
- Research
- Spreadsheets
- Record preparation
- Prioritization
- Inventory Systems
- Strategic Planning
- Project Management
- Workflow Optimization
- Scheduling
- Professional and mature
References
- Peter Turner, Grand Hotel Bega, 0429 923 661
- Garry Ahkin, Bega Roosters, 0439 829 776
- Fiona Burns, Professional Reference 0438 366 825
- Nathan Zimnowoda, Zims Tiling, 0448 529 509
- Chris Deen, TLE Electrical – West Gosford, 0401 394 139
Timeline
In home and facility disability support
10.2024 - 12.2024
In Home Aged Care
IRT
01.2024 - Current
Treasurer
Bega Roosters Football Club
01.2019 - 01.2022
Grand Hotel - Bega
01.2015 - Current
Stay at home Mum
01.2012 - Current
Zims Tiling
01.2010 - Current
TLE – West Gosford
01.2010 - 01.2011
Receptionist
Hotels – Temp Service
01.2009 - 01.2010
Owner – AAA Arnott Truck Services
01.2007 - 01.2009
The Entrance Estate Agency – Property Manager
01.2007 - 01.2008
Waitress
D’Vine Catering Services
01.2006 - 01.2009
Certificate 3 in Individual Support - INDIVIDUAL SUPPORT
ITEC
Business Administration
Tafe NSW
High School Diploma -
TAFE NSW
Wyong High School
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