Summary
Overview
Work History
Education
Skills
Referals
Timeline
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Amy Lloyd

Broadford,VIC

Summary

Friendly Receptionist with background in customer service. Knowledgeable about file maintenance, assisting the office team and clerical requirements for an office environment. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Enjoys providing administrative support, utilising clerical skills and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

Overview

10
10
years of professional experience

Work History

Receptionist

Sleepeezee Bedding
01.2021 - Current
  • Greet incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Keep reception area clean and neat to give visitors positive first impression.
  • Sort, receive and distribute mail correspondence between departments and personnel.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Oversee inventory materials monitoring, requisitions and supply re-stocking.
  • Direct incoming customer calls to internal personnel and departments, routing to the best-qualified department.
  • Maintain building security by monitoring logbook and issuing visitor badges when needed.
  • Schedule and confirm appointments and meetings for the senior management team.
  • Answer central telephone system and direct calls accordingly.
  • Respond to inquiries from callers seeking information.
  • Manage multiple tasks and met time-sensitive deadlines.
  • Provide clerical support to company employees by copying, faxing and filing documents.
  • Manage 50 customer calls per day.
  • Provides customer service support during calls and through email enquiries.

Sales Assistant / Deli Assistant

IGA
12.2014 - 01.2021
  • Customer Assistance
  • Transactions
  • Retained R.S.A
  • Completing all set tasks
  • Cashier duties
  • Restocking shelves
  • Performed Tatts Lotto transactions

Education

High School Diploma -

Epping Secondary College
Epping, VIC
11.2015

Croesyceiliog School
Croseyceliog, Wales, United Kingdom
2013

Skills

  • Customer Complaint Resolution
  • Positive Attitude and Energetic
  • Greeting and Seating Clients
  • Computer Proficiency
  • Security Awareness
  • Visitor and Customer Relations
  • Organization and Efficiency
  • Administrative and Clerical Support
  • Lobby Maintenance
  • Office Supply Management
  • Automated and Manual Data Entry

Referals

Provided upon request

Timeline

Receptionist

Sleepeezee Bedding
01.2021 - Current

Sales Assistant / Deli Assistant

IGA
12.2014 - 01.2021

High School Diploma -

Epping Secondary College

Croesyceiliog School

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Amy Lloyd