Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Loone

Craigieburn,VIC

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

20
20
years of professional experience

Work History

08.2023 - Current

Warehouse Assistant

Nova Tru Glide/ RGL Adhesives
08.2020 - 08.2023
  • Machine operator, making company products, labelling, shrink wrapping, packing, and shipping orders to stores, merchandising in factory shop, customer service and reception work
  • Receiving and replying to emails and entering orders into Cashflow and Xero
  • Manual handling of heavy boxes and paint buckets.
  • Handled day-to-day shipping and receiving overseeing more than 10 packages per day.
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.

Stay at Home Parent

01.2017 - 12.2020
  • Looking after two children.

Stock Replenisher

NewsLink Warehouse
01.2016 - 12.2017
  • Working in an airport warehouse for a retail company
  • Restocking 5 stores, manual handling, merchandising, following planograms, building cardboard displays, restocking in a busy airport
  • Working in a team environment, liaison with store managers and company reps such as Coca-Cola.
  • Increased overall store appearance through diligent attention to detail when arranging merchandise displays.
  • Cleaned and organized sales and stock areas.
  • Added price tags, adjusted signage and built cardboard kits.
  • Labelled products, rotated stock and fronted merchandise for appealing display.

Store Manager

NewsLink and Tech2Go
01.2012 - 12.2015
  • Managing 28 staff members between 3 stores, rosters, payroll, inventory management, invoicing, customer service, liaison with company reps weekly, store relays, planogram set up, restocking, opening new stores, Weekly meetings, meeting KPI’s
  • Cash handling and daily banking.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Café Manager

Watermark Book Café
01.2009 - 12.2015
  • Café manager, making coffee and food, customer service
  • Ordering food and café essentials
  • Managing staff of 10 people, cash handling and daily banking
  • Working in the bookstore helping people find books.
  • Streamlined cafe operations for increased efficiency and reduced waste, with thorough inventory management.
  • Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.

Shop Assistant and 2IC

Smiggle
01.2013 - 12.2014
  • Customer service, merchandising, inventory management, setting up relays, following planograms, maintain KPIs, rostering, cleaning, maintain stock levels, communicate with management and staff.
  • Boosted customer satisfaction by providing personalized assistance and product recommendations.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience.
  • Assisted with inventory management, ensuring accurate tracking and timely replenishment of stock.

Assistant Manager

Gloria Jeans Coffee
01.2007 - 12.2009
  • Making coffee and food, serving customers, cleaning, ordering stock, daily stock take, cash handling and banking, managing staff of 30, rostering
  • Running a busy store at Melbourne airport
  • Developed strong working relationships with staff, fostering a positive work environment.

01.2005 - 12.2006

Cashier

Woolworths Supermarket
01.2004 - 12.2005

Education

Certificate 2 in Hospitality -

Certificate 4 in Retail Management -

High School Certificate VCE -

Erinbank Secondary Collage
Broadmeadows, VIC
12.2006

Skills

  • Creativity
  • Leadership
  • Organisation
  • Problem solving
  • Teamwork
  • Cake decorating
  • Shift Scheduling
  • Stockroom Management
  • Merchandise Strategising
  • Performance Monitoring
  • Store Opening and Closing
  • Retail Employee Training
  • Retail Operations
  • Profit and Loss Management
  • Recruitment and Hiring
  • Staff Management

Timeline

08.2023 - Current

Warehouse Assistant

Nova Tru Glide/ RGL Adhesives
08.2020 - 08.2023

Stay at Home Parent

01.2017 - 12.2020

Stock Replenisher

NewsLink Warehouse
01.2016 - 12.2017

Shop Assistant and 2IC

Smiggle
01.2013 - 12.2014

Store Manager

NewsLink and Tech2Go
01.2012 - 12.2015

Café Manager

Watermark Book Café
01.2009 - 12.2015

Assistant Manager

Gloria Jeans Coffee
01.2007 - 12.2009

01.2005 - 12.2006

Cashier

Woolworths Supermarket
01.2004 - 12.2005

Certificate 2 in Hospitality -

Certificate 4 in Retail Management -

High School Certificate VCE -

Erinbank Secondary Collage

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