Amy McCord
Morwell
Summary
Dynamic hairstylist with a proven track record at Valley Headway International Hair Salon, renowned for building a loyal clientele through exceptional customer service and advanced hair styling techniques. Skilled in client consultations and creative coloring, I prioritize client satisfaction and maintain a pristine workspace to enhance the overall experience.
Overview
4
4
years of professional experience
Work History
Hairstylist
Valley Headway International Hair Salon
10.2021 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Organized sales area and work station to showcase products and boost sales.
Salesperson
Priceline
04.2021 - 10.2021
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Informed customers of promotions to increase sales productivity and volume.
- Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
- Performed daily store opening and closing procedures, ensuring security and readiness for business operations.
- Supported store merchandising efforts by assisting with visual displays, replenishment, and pricing updates.
- Streamlined checkout process for customers, ensuring accurate transactions and prompt service.
- Restocked, rotated and visually merchandised products for maximum sales.
- Maintained clean, organized and professional counter space with continuous upkeep.
- Managed efficient cash register operations.
- Prioritized helping customers over completing other routine tasks in store.
Education
Certificate III Hairdressing (Apprenticeship) - Hairdressing
TAFE Gippsland
Traralgon, VIC10-2024
Skills
- I am a quick learner when it comes to learning new booking systems, new color brands, and the latest trends
- I pride myself on effective communication with clients by doing my absolute best to ensure we are on the same page regarding their hair, by making sure we go into detail for color, cut and style
- I am able to book clients myself getting them in and out of the salon in a timely manor, whilst still ensuring they get everything they ask for and don't feel rushed
- I make sure to always keep my workstation and surrounding area clean and tidy, ensuring I disinfect and wipe down after every client per OH&S practices
- I am able to do a wide range of cutting styles and color techniques you can find some of my portfolio on Instagram @hairbyamy
Timeline
Hairstylist
Valley Headway International Hair Salon
10.2021 - Current
Salesperson
Priceline
04.2021 - 10.2021
Certificate III Hairdressing (Apprenticeship) - Hairdressing
TAFE Gippsland
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