Amy McNulty
Mawson Lakes ,SA
Summary
Driven and adaptable professional with a proven track record in customer service and problem-solving, honed through experience with Helping Hand Aged Care. Excelled in fast-paced environments, demonstrating exceptional organization and computer skills. Known for a positive attitude and teamwork, consistently enhancing customer satisfaction and operational efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Homemaker
Myself
2014.03 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
Hospitality Team Member
Helping Hand Aged Care
2013.03 - 2013.11
- Worked closely with the kitchen team to ensure prompt delivery of food orders during busy periods in the restaurant area.
- Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
- Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Provided support to other team members during peak periods, ensuring seamless guest experiences and overall operational efficiency.
Education
Certificate II - Business Studies
PVS Workfind
Prospect, SA01.2014
Certificate II - Hospitality
Quality Training & Hospitality College
Adelaide, SA08.2012
Certificate II - Hospitality
TAFE SA
Clare, SA07.2010
No Degree - High School
Ross Smith Secondary
Adelaide, SA09.2002
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Multitasking Abilities
- Excellent Communication
- Computer Skills
- Calm Under Pressure
- Active Listening
- Verbal Communication
- Organization and Time Management
- Flexible and Adaptable
Timeline
Homemaker
Myself
2014.03 - Current
Hospitality Team Member
Helping Hand Aged Care
2013.03 - 2013.11
Certificate II - Business Studies
PVS Workfind
Certificate II - Hospitality
Quality Training & Hospitality College
Certificate II - Hospitality
TAFE SA
No Degree - High School
Ross Smith Secondary
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