Amy McVay
Melbourne,VIC
Summary
Highly motivated Change Management professional with a proven track record of delivering results in business and technology transformation initiatives. Experienced in diverse industry sectors including Construction, Resources, Health, Tourism, Finance, and Telecommunications.
Overview
7
7
years of professional experience
Work History
Change Manager – Multiple Programs & Initiatives (Oracle Cloud Services/multi-system Upgrades)
GWW
10.2021 - Current
- Collaborated with Enterprise Change team to build change function aligning with future strategy
- Conducted stakeholder analysis to identify key influencers, assess their impact on the change process, and develop tailored strategies for each group
- Created communication plans to ensure stakeholders were informed of changes throughout the process
- Worked closely with external vendors and consultants when necessary in order to provide additional expertise or resources needed for successful execution of projects
- Coordinated resource planning with concurrent projects
- Facilitated workshops to assess change impact in detail
- Conducted comprehensive data examinations
- Guided key stakeholders through transitions
- Conducted thorough assessment of training needs.
- Produced detailed factsheets and FAQs to assist team members
- Implemented tools for effective tracking and monitoring
Change Lead
AEMO - Australian Energy Market Operator
Melbourne, VIC
05.2020 - 10.2021
- 5MS Program
- Identified, evaluated and prioritized organizational change initiatives
- Developed strategies to ensure successful implementation of changes
- Conducted gap analyses to identify areas of improvement in change processes
- Facilitated workshops and meetings to discuss proposed changes and their impacts
- Evaluated feedback from end users regarding changes made in order to measure success rate
- Conducted detail change impact assessment workshops.
- Developed change management plans minimizing employee resistance and accelerating adoption
- Performed needs assessment for training
- Streamlined processes through diligent change planner management
Senior Change Analyst and Business Analyst
Agentplus
03.2019 - 02.2020
- Successfully coordinated and managed stakeholder interactions
- Collaborating effectively with various stakeholders in planning phases
- Performed in-depth analysis of important stakeholders
- Conducted comprehensive assessments to determine operational capabilities
- Conducted training needs assessments for targeted skill development
- Facilitating stakeholder collaboration through Jira for managing changes
- Prepared clear wireframes based on collected business needs using Axure
Senior Change Analyst
Western Power
03.2018 - 01.2019
- Managed scheduling processes
- Conducted workshops with active stakeholder involvement
- Engaged in User Acceptance Testing (UAT) processes
- Developing instructional content
- Maintained accurate records of all changes, including details of the scope, objectives and impacts.
- Monitored progress of change implementation activities, identified risks and escalated as appropriate.
- Assisted in the development of a communication plan for effective stakeholder engagement during times of change.
Education
PROSCI Change Management -
PROSCI
10-2021
Advance Diploma -
Beauty Therapy
01.2003
Skills
- Demonstrated team leadership and people management capabilities
- Influential Interpersonal Skills
- Proactive Problem Solver
- Proactive Learner
- Ability to work within a team environment and assist others when needed while maintaining a work schedule in parallel to complete individual assignments as necessary
- Training and coaching
- Risk Management
- Multitasking
Industryexperience
- Construction
- Resources
- Health
- Tourism
- Finance
- Telecommunications
Educationandprofessionaldevelopment
- PROSCI Change Management, 2018, In progress
- PRINCE 2 Certified, 2011
- Advance Diploma of Beauty Therapy, 2001 - 2003
Timeline
Change Manager – Multiple Programs & Initiatives (Oracle Cloud Services/multi-system Upgrades)
GWW
10.2021 - Current
Change Lead
AEMO - Australian Energy Market Operator
05.2020 - 10.2021
Senior Change Analyst and Business Analyst
Agentplus
03.2019 - 02.2020
Senior Change Analyst
Western Power
03.2018 - 01.2019
PROSCI Change Management -
PROSCI
Advance Diploma -
Beauty Therapy
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<ul><li>Supervises, coaches, and evaluates teaching staff and Family Support Workers</li><li>Serves as site leader and keeps effective operation of Children’s Services programs</li><li>Collaborates with the Operations Coordinator to ensure that facility issues are reported and resolved promptly</li><li>Ensures that the site supports all safety standards, such as emergency drills, at the proper intervals</li><li>Always supports compliance with DCFS licensing standards</li><li>Provides guidance on problem solving, classroom management and curriculum implementation to teachers daily</li><li>Schedules and facilitates monthly site and team meetings, as appropriate</li><li>In addition to the responsibilities listed above, as a Program Site Manager of Marillac St</li><li>Vincent DePaul Social Center employees are responsible for the following:</li><li>Demonstrated success navigating complex organizational structures; using influence and soft skills to move ideas to implementation; comfort with ambiguity, adapting to change; and managing under different circumstances</li><li>Sophisticated communication style that shows ability and commands respect, while also recognizing and using knowledge of others</li><li>Outstanding listening skills with the ability to uncover the factual issues affecting sites</li><li>Experience working successfully in a multi-site organization with proven success integrating into new work environments</li><li>Participates in civic engagement activities that advance the mission of Marillac Social Center</li><li>Advances parent leadership development</li><li>Performs other duties as assigned</li><li>Must be able to lift to fifty pounds (average child’s weight)</li></ul> at Marillac Social Center<ul><li>Supervises, coaches, and evaluates teaching staff and Family Support Workers</li><li>Serves as site leader and keeps effective operation of Children’s Services programs</li><li>Collaborates with the Operations Coordinator to ensure that facility issues are reported and resolved promptly</li><li>Ensures that the site supports all safety standards, such as emergency drills, at the proper intervals</li><li>Always supports compliance with DCFS licensing standards</li><li>Provides guidance on problem solving, classroom management and curriculum implementation to teachers daily</li><li>Schedules and facilitates monthly site and team meetings, as appropriate</li><li>In addition to the responsibilities listed above, as a Program Site Manager of Marillac St</li><li>Vincent DePaul Social Center employees are responsible for the following:</li><li>Demonstrated success navigating complex organizational structures; using influence and soft skills to move ideas to implementation; comfort with ambiguity, adapting to change; and managing under different circumstances</li><li>Sophisticated communication style that shows ability and commands respect, while also recognizing and using knowledge of others</li><li>Outstanding listening skills with the ability to uncover the factual issues affecting sites</li><li>Experience working successfully in a multi-site organization with proven success integrating into new work environments</li><li>Participates in civic engagement activities that advance the mission of Marillac Social Center</li><li>Advances parent leadership development</li><li>Performs other duties as assigned</li><li>Must be able to lift to fifty pounds (average child’s weight)</li></ul> at Marillac Social Center