Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amy Melo

Prahran

Summary

At Melko Group Pty Ltd, I spearheaded initiatives that significantly enhanced customer satisfaction and streamlined operations, leading to a consistent growth in annual revenue. Leveraging skills in financial management and fostering a culture of continuous improvement, I drove innovative strategies that expanded market presence and optimized supply chain efficiency. My leadership also cultivated a high-performing team, emphasizing decision-making and client relations.

Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

21
21
years of professional experience

Work History

Director

Melko Group Pty Ltd
04.2004 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
  • Sourced international products new to market
  • Attended and exhibited at trade shows both domestically and internationally


  • Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
  • Trained and motivated employees to perform daily business functions.
  • Boosted revenue by identifying new business opportunities and diversifying product offerings.
  • Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
  • Implemented efficient systems for inventory management, order processing, and shipping logistics.
  • Developed a high-performing team through effective recruitment, training, and performance management.
  • Increased client satisfaction by implementing innovative business strategies and streamlining processes.
  • Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
  • Conducted market research to inform product development decisions and identify potential growth areas.
  • Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.
  • Fostered an inclusive workplace culture that valued diversity, collaboration, and continuous learning.
  • Developed strategic business plan, guiding company towards sustainable growth and profitability.
  • Expanded into new markets, conducting thorough analysis to ensure compatibility and potential for growth.
  • Fostered positive company culture, attracting and retaining top talent through motivational leadership.
  • Optimized supply chain management, ensuring timely delivery of products and minimizing inventory costs.
  • Drove revenue growth with innovative sales strategies, understanding customer needs and market trends.
  • Negotiated favorable terms with suppliers, improving profit margins without compromising on quality.
  • Improved team productivity with ongoing training and development programs, fostering culture of continuous improvement.
  • Mastered conflict resolution, maintaining harmonious internal relationships and ensuring focus on common goals.
  • Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Interacted well with customers to build connections and nurture relationships.

Education

Wesley College
St Kilda

Bachelor of Multimedia in Business & Marketing - Business

Swinburne University
Hawthorn, VIC

Skills

  • Decision-making
  • Project management
  • Organizational development
  • Budget management
  • Staff development
  • Issues resolution
  • Financial management
  • Business administration
  • Human resources management
  • Sales management
  • Logistics management
  • Multitasking and organization
  • Client relations

Languages

Portuguese
Professional Working

Timeline

Director

Melko Group Pty Ltd
04.2004 - Current

Wesley College

Bachelor of Multimedia in Business & Marketing - Business

Swinburne University

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Amy Melo