Summary
Overview
Work History
Education
Skills
References
Certification
Personal Information
Additional Information - Vehicle
Timeline
Generic

Amy Mulders

Garbutt,Australia

Summary

Dedicated support worker with extensive experience at Comlink Australia, specializing in personalized care planning and client health monitoring. Proven ability to enhance client well-being through compassionate caregiving and effective problem-solving. Skilled in medication administration and fostering positive relationships, ensuring optimal care and support for diverse client needs.

Overview

12
12
years of professional experience
1
1
Certification

Work History

In home support worker

Comlink Australia
GARBUTT, Qld
11.2024 - Current
  • Assisted clients with daily living activities and personal care tasks.
  • Developed individualized support plans based on client needs and preferences.
  • Coordinated transportation for clients to medical appointments and community events.
  • Monitored client wellness and reported changes to healthcare professionals.
  • Provided companionship and emotional support to enhance client well-being.
  • Developed strategies with client to promote positive behavior change when needed.
  • Transported clients to medical appointments, shopping centers, recreational events or other destinations as required.

Personal Support Worker

Ozcare Villa Vincent
Mundingburra, Australia
01.2022 - 11.2024
  • Assisted clients with daily living activities and personal hygiene needs.
  • Administered medications according to care plans and schedules.
  • Monitored client health and reported changes to healthcare professionals.
  • Provided companionship and emotional support to clients and families.
  • Maintained cleanliness of client living areas and equipment used in care.
  • Collaborated with team members to develop personalized care strategies.
  • Documented care activities and client progress accurately in records.
  • Assisted clients with daily activities such as bathing, dressing, and grooming.
  • Reported concerns to nurse supervisor to promote optimal care.

Support Worker

Right at home
Townsville, Qld
03.2018 - 11.2019
  • Provided daily personal care assistance to clients in their homes.
  • Assisted clients with meal preparation and nutritional planning.
  • Monitored client health, reporting changes to healthcare professionals.
  • Maintained a clean and safe living environment for clients.
  • Engaged clients in social activities to promote mental well-being.
  • Documented client progress and care activities in reports.
  • Performed light housekeeping tasks such as laundry, vacuuming and dusting.
  • Participated in continuing education programs related to home health care topics.
  • Supported bathing, dressing and personal care needs.

Part-time Employee

Coffee Club
North Ward, Australia
01.2014 - 10.2018
  • Cleaning
  • Customer service
  • Baristaing
  • Supervising other staff members
  • Cashier
  • Reference: Mutia Gibran
  • Reference: Kate Chaplan
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked with cross-functional teams to achieve goals.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Placement Student

Bolton Clarke Rowesbay
Rowes Bay, Australia
11.2017 - 12.2017
  • Assisted residents with daily living activities and personal care.
  • Facilitated social activities to promote resident engagement and interaction.
  • Communicated effectively with residents, families, and team members.
  • Participated in training sessions to enhance caregiving skills and knowledge.

Education

Cert III - individual support

Austcare
Townsville, QLD, Australia
01.2018

Diploma of Hospitality Management - Hospitality Management

Orange University
Tasmania,Aus
08-2016

Skills

  • Personalized care planning
  • Medication administration
  • Client health monitoring
  • Transportation coordination
  • Activity documentation
  • Patient relationship management
  • Safety compliance
  • Problem solving
  • Time management
  • End-of-life care
  • Toileting assistance
  • Meal preparation
  • Compassionate caregiving
  • Social interaction
  • Mobility support
  • Dementia support
  • Catheter care assistance

References

  • Kim Graham, 0478 071 407
  • Tania, Senior Staff, 0403 558 468

Certification

  • Blue Card, Valid
  • Police Check, Valid
  • CPR, Valid
  • First Aid, 12/01/22, 12/01/23

Personal Information

Date of Birth: 08/18/95

Additional Information - Vehicle

Car, Roadworthy, reliable and fully insured, Open

Timeline

In home support worker

Comlink Australia
11.2024 - Current

Personal Support Worker

Ozcare Villa Vincent
01.2022 - 11.2024

Support Worker

Right at home
03.2018 - 11.2019

Placement Student

Bolton Clarke Rowesbay
11.2017 - 12.2017

Part-time Employee

Coffee Club
01.2014 - 10.2018

Cert III - individual support

Austcare

Diploma of Hospitality Management - Hospitality Management

Orange University

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