Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Amy Munro

North Adelaide,SA

Summary

Proven leader with a track record of fostering growth and enhancing operational efficiency at Thinking Of Marketing PTY LTD, leveraging skills in market research and client relationship management. Demonstrates exceptional teamwork, attention to detail, and computer proficiency, achieving a significant increase in sales revenue. Committed to delivering outstanding results through strategic planning and effective communication. Trustworthy and dedicated [Job Title] with [Number] years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Overview

28
28
years of professional experience

Work History

Volunteer

Salvation Army Store
05.2024 - 08.2024
  • Assisted clients with obtaining housing, employment and support resources.
  • Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
  • Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
  • Approached issues proactively to best meet current and future community needs.

Director of Sales and Marketing

Thinking Of Marketing PTY LTD
01.2021 - 04.2024
  • Increased sales revenue by implementing innovative marketing strategies and fostering strong relationships with clients.
  • Conducted market research to identify potential areas of growth for future product development initiatives.
  • Conducted market research to identify customer needs and preferences.
  • Built relationships with customers and community to establish long-term business growth.
  • Managed accounts to retain existing relationships and grow share of business.

Housekeeper

Mckracken Golf Club
02.2002 - 07.2007
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.

Apprentice Hairdresser

Jads Hairdressers
04.1998 - 12.2002
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Assisted front desk by answering phone calls, taking appointments and checking clients in.
  • Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
  • Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
  • Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
  • Demonstrated adaptability by quickly learning new products introduced into salon offerings.
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Provided exceptional customer service by promptly addressing concerns or complaints from clients regarding their experience at the salon.

Customer Service Cashier

Woolworths Supermarket
05.1996 - 09.1998
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Counted money in drawers at beginning and end of each shift.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Answered product questions using knowledge of sales and store promotions.
  • Operated cash register to record transactions accurately and efficiently.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.

Education

High School Diploma -

Victor Harbour High School
Victor Harbor SA

Skills

Positive Attitude

Teamwork and Collaboration

Organized and Efficient

Attention to Detail

Computer Skills

Answering Phones

Professional Appearance

Volunteer Recruitment

Filing and Recordkeeping

Time Management

Organizational Skills

Written Communication

Timeline

Volunteer

Salvation Army Store
05.2024 - 08.2024

Director of Sales and Marketing

Thinking Of Marketing PTY LTD
01.2021 - 04.2024

Housekeeper

Mckracken Golf Club
02.2002 - 07.2007

Apprentice Hairdresser

Jads Hairdressers
04.1998 - 12.2002

Customer Service Cashier

Woolworths Supermarket
05.1996 - 09.1998

High School Diploma -

Victor Harbour High School

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Amy Munro