Amy Nelson
Collie
Summary
I am a dedicated and professional individual with a strong work ethic and a commitment to achieving high standards. I am reliable, adaptable, and eager to develop my skills while contributing positively to a team environment. With excellent organisational abilities and attention to detail, I consistently deliver quality work and support the success of the organisation.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
Housekeeper
Summerstar caravan parks
Collie
10.2025 - Current
- Cleaned and sanitized guest accommodations to ensure a welcoming environment.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Managed laundry services, including washing, folding, and organizing linens.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Collaborated with team members to uphold high cleanliness standards across the park.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Utility Worker
Collie Hills Village
Collie
09.2025 - 11.2025
- Deep cleaned rooms on fly out days to prepare for incoming guests.
- Thoroughly cleaned common areas, enhancing guest experience and maintaining a welcoming environment.
- Stripped bedding, cleaned, and re-made beds to ensure guest comfort.
- Thoroughly cleaned common areas, enhancing guest experience and maintaining a welcoming environment.
- Created inventory checklists and stocked housekeeping carts.
- Sanitized restrooms, including cleaning toilets, urinals, and sinks, and replenishing supplies.
Presiding Officer
W.A state election 2025
Collie
03.2025 - 03.2025
- Supervised election processes, ensuring compliance with legal and procedural requirements to uphold electoral integrity.
- Led a team of polling staff, providing guidance and support to ensure efficient and effective election day operations while addressing any issues that arose promptly.
- Oversaw the organization and execution of electoral events, ensuring all protocols and regulations were strictly followed.
- Coordinated logistics for setup and dismantling of polling stations, ensuring operational readiness of equipment to support effective election execution.
- Coordinated logistics for setup and dismantling of polling stations, ensuring operational readiness of equipment to support effective election execution.
Employment Consultant
APM
Collie
09.2024 - 03.2025
- Supported clients in navigating employment-related challenges and solutions, improving their ability to secure suitable employment.
- Streamlined office operations by developing and maintaining comprehensive filing systems, enhancing communication efficiency.
- Guided clients in identifying career goals and creating actionable job search plans, increasing their employability.
- Provided personalized consultations to optimize clients' job search strategies and improve their chances of securing employment in the Collie area.
- Developed and maintained comprehensive filing systems to streamline office operations and support efficient communication.
Administrative Clerk
Collie Senior Citizens Centre
Collie
09.2022 - 01.2024
- Organized daily report documents, memos, and invoices to ensure accurate record-keeping.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Maintained electronic filing systems and categorized documents.
- Organized daily report documents, memos, and invoices for accurate tracking.
- Entered data into system and updated customer contacts with information to keep records current.
- Coordinated event planning and execution for company functions, enhancing team engagement and collaboration.
- Managed inventory of office supplies, ensuring timely availability and effective budget management.
Cleaner
Muja Power Station
Collie
05.2021 - 07.2021
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Sanitized bathrooms, crib rooms, and similar areas to maintain hygienic standards.
- Removed trash, debris and other waste materials from premises.
- Managed time and utilized efficient cleaning methods to consistently complete tasks on schedule.
- Adhered to safety protocols and selected appropriate cleaning chemicals to promote a safe work environment.
Hospitality Team Member
Meekatharra Hospital
Meekatharra
03.2015 - 02.2017
- Collaborated with kitchen team to ensure timely food delivery during peak hospital hours.
- Maintained clean and organized public areas, contributing to a positive atmosphere for both patients and guests.
- Enhanced customer satisfaction by providing exceptional service and addressing patients' or visitors' concerns promptly.
- Assisted team members during busy periods to maintain smooth operational flow.
- Performed regular supply checks to avoid stock shortages impacting daily operations.
- Participated in ongoing training programs aimed at enhancing hospitality skills which subsequently improved performance levels.
- Washed and folded laundry to prepare for the next day.
Patient Support Assistant
Meekatharra Hospital & Aged Care
Meekatharra
06.2015 - 12.2015
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted nursing staff with patient care, improving overall efficiency and quality of service.
- Streamlined communication between patients, medical professionals, and family members for better coordination of care.
- Facilitated communication among patients, medical professionals, and family members to improve care coordination.
- Provided vital support during emergencies, responding swiftly and effectively to urgent situations as required.
- Managed patient documentation accurately, ensuring proper record keeping for continuity of care.
- Ensured seamless transition between shifts through accurate handover reports, maintaining consistent care across teams.
- Delivered emotional support to patients and families during challenging times, reducing anxiety and stress.
- Facilitated patient mobility by safely transferring individuals between various hospital locations using appropriate equipment.
Receptionist Administrator
Department of Mines and Petroleum
Meekatharra
11.2013 - 05.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained clean and organized reception area to ensure positive first impression for visitors.
- Supported office administration by managing office supplies and coordinating equipment maintenance.
- Provided support for office administration tasks, including managing office supplies and equipment maintenance.
- Assisted in creating and maintaining organizational documents, reports, and databases to streamline processes.
- Managed incoming calls, directing them to appropriate personnel while upholding professional phone etiquette.
Education
Certificate II - Business Administration
TAFE WA South Regional
Collie, WA 01.2009 - 01.2011
Completed High School (Year 12) -
Collie Senior High School
Collie, WASkills
- Organization
- Time Management
- Multitasking
- Customer Service
- Communication Skills
- Problem Solving
- Team Work
- Leadership
- Event Planning
- Administrative Support
Personal Information
Date of Birth: 01/08/94
Timeline
Housekeeper
Summerstar caravan parks
10.2025 - Current
Utility Worker
Collie Hills Village
09.2025 - 11.2025
Presiding Officer
W.A state election 2025
03.2025 - 03.2025
Employment Consultant
APM
09.2024 - 03.2025
Administrative Clerk
Collie Senior Citizens Centre
09.2022 - 01.2024
Cleaner
Muja Power Station
05.2021 - 07.2021
Patient Support Assistant
Meekatharra Hospital & Aged Care
06.2015 - 12.2015
Hospitality Team Member
Meekatharra Hospital
03.2015 - 02.2017
Receptionist Administrator
Department of Mines and Petroleum
11.2013 - 05.2015
Certificate II - Business Administration
TAFE WA South Regional
01.2009 - 01.2011
Completed High School (Year 12) -
Collie Senior High School