Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Generic

Amy Nguyen

Sydney,NSW

Summary

I am a graduate student at Macquarie University, passionately pursuing a Bachelor of Commerce with a specialization in Marketing Management. Infused with enthusiasm, I am excited to channel robust communication and exceptional customer service skills into a vibrant casual/part-time role within the retail sector. Taking advantage of the previous experience in part-time positions and engaging extracurricular activities, I have finely tuned my multitasking prowess, honed efficient problem-solving abilities, and cultivated a collaborative spirit that thrives in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Senior Food & Service Supervisor

C9 Gelato & Chocolate
03.2022 - Current
  • Evaluated and analyzed levels of guest satisfaction and focused on continuous improvement and innovative food service solutions
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences
  • Resolved problems or concerns to satisfaction of involved parties
  • Created and delivered orientation and training for new team members and professional development activities for experienced associates

Marketing Assistant

Le Blanc. Coffee & Coworking
03.2021 - 01.2022
  • Adapted marketing strategy to modify consumer preferences and expectations
  • Demonstrated effective content strategy resulting in videos consistently reaching over 15,000 views.
  • Created content and updated social media profiles to promote business and engage customers
  • Collaborated with the marketing team to create original content for social media channels
  • Developed and maintained content and communications to drive marketing activities and campaigns

Education

Bachelor of Commerce - Marketing Management

Macquarie University
Sydney, NSW

Bachelor of Commerce -

International School of Business
Vietnam
12.2021

Skills

  • Relationship Building
  • Problem-Solving
  • POS Terminal Operation
  • Content Creation
  • Social Media Marketing
  • Team Collaboration

Languages

Vietnamese
Vietnamese

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Senior Food & Service Supervisor

C9 Gelato & Chocolate
03.2022 - Current

Marketing Assistant

Le Blanc. Coffee & Coworking
03.2021 - 01.2022

Bachelor of Commerce - Marketing Management

Macquarie University

Bachelor of Commerce -

International School of Business

Similar Profiles

CREATE PROFILE
Amy Nguyen