Amy Osborne
Langwarrin,VIC
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Receptionist
Mornington Central Physiotherapy
Mornington, 3931
05.2019 - Current
- Scheduling and maintenance of patient's appointments
- Delivery of a high standard of customer service
- Phone and email management
- Timely management of patient queries, including complaints whilst maintaining confidentiality and professionalism in a busy environment
- Application and development of policies and procedures
- Coordination and implementation of the induction and training of new staff
- Banking
- Stock management , including purchasing and stock take
Sales Assistant
Bakers Delight
Karingal, VIC
05.2015 - 05.2019
- Store opening duties including setting up shop for a busy day of sales
- Delivery of a high standard of customer service in a busy environment
- Prompt complaint and query management and resolution
- Cash handling
- Banking
- Purchasing
- Maintenance of store cleanliness
- Ensuring the correct and safe closing of the store at the end of trade
Education
High School Diploma -
Elisabeth Murdoch College
Langwarrin10-2018
Skills
- Consistent performance and attitude
- Success driven and highly ambitious
- Outstanding communication and people skills
- Honest and reliable
- Excellent efficiency
- Committed
- Outside of the box thinker
- Articulate
- Accountable
- Outstanding organisation skills
- Exceptional mentor and motivator
Certification
- Victorian Driver's License
- Working with Children's Card (Volunteer)
Timeline
Receptionist
Mornington Central Physiotherapy
05.2019 - Current
Sales Assistant
Bakers Delight
05.2015 - 05.2019
High School Diploma -
Elisabeth Murdoch College
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