Amy Pegrum
Carrum Downs,VIC
Summary
Dynamic General Manager with a proven track record at Climatise Pty Ltd, excelling in leadership and operations management. Spearheaded initiatives that boosted sales and profitability while fostering a collaborative team environment. Skilled in P&L management and relationship building, driving long-term client loyalty and operational excellence.
Overview
21
21
years of professional experience
Work History
General Manager
Climatise Pty Ltd
01.2022 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Bookkeeper
Climatise Pty Ltd
12.2015 - Current
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Operation Manager
Optical Pty Ltd
02.2004 - 09.2008
- Introduced innovative technologies to modernize operations, resulting in enhanced productivity and streamlined processes.
- Implemented data-driven decision-making techniques, improving overall operational effectiveness and profitability.
- Leveraged industry best practices to optimize workflow efficiencies and drive improvements in service delivery timescales.
- Instituted quality control measures to reduce errors and maintain high standards of service delivery.
Education
Book Keeping - Accounting And Finance
Monash TAFE
Frankston, VIC10-2004
High School Diploma -
Frankston High School
Frankston, VIC11-2002
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Team leadership
- Time management
- Training and coaching
- Staff management
- Customer relations
- Training and development
- Relationship building
- Staff training
- Staff training/development
- Inventory control
- Customer relationship management
- Staff supervision
- Employee scheduling
- Verbal and written communication
- Staff training and development
- Administrative skills
- Staff development
- P&L management
- Goal setting
- Client relations
- Team training and development
- Vendor relationships
- Project management
- Facility management
- Performance improvements
- Staffing
- Purchasing
- Recruitment
- Expense control
- Business development
- Troubleshooting expertise
- Purchasing and planning
- Business administration
Timeline
General Manager
Climatise Pty Ltd
01.2022 - Current
Bookkeeper
Climatise Pty Ltd
12.2015 - Current
Operation Manager
Optical Pty Ltd
02.2004 - 09.2008
Book Keeping - Accounting And Finance
Monash TAFE
High School Diploma -
Frankston High School
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