Amy Phan

Sunshine North

Overview

years of professional experience

Work History

Retail

Coles

Maribyrnong, VIC

10.2022 - Current

Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Volunteering

Vinnies

Melton, VIC

10.2023 - 10.2024

Contributed to a positive school culture by participating in extracurricular activities and volunteering at school events.
Assisted in organizing and leading educational and recreational activities for children, fostering a positive and engaging learning environment.
Read stories to children, enhancing their literacy skills and encouraging a love for reading.
Collaborated with fellow volunteers to create an inclusive, safe, and fun atmosphere for kids of various age groups.
Provided individualized support to children during activities, helping them develop social, cognitive, and motor skills.

Babysitter

Babysitting Service

Sunshine, VIC

02.2022 - 07.2022

Followed specific guidelines from parents regarding children's routines and preferences.
Adapted to children's moods and needs to provide emotional support.
Provided care for extended family and friends

Retail Worker

Sanctuary Lakes Poultry (FAMILY BUSINESS)

Sanctuary Lakes

09.2021 - 01.2022

Prepped and organised the store to open and close
Answered customer queries and built customer confidence by actively listening to their concerns

Education

Bachelor of Arts - Politics, International Relations

Monash University

Clayton, VIC

12.

Skills

Languages: English (native), Vietnamese (fluent), Chinese (intermediate)

Improvisational cooking, drawing, tennis

Availability

Tuesday - 1pm to 10pm
Thursday - 3pm - 10pm
Friday - 1pm - 10pm
Saturday - 1pm - 10pm
Sunday - 1pm - 10pm

Timeline