Amy Pleszkan
Grovedale,Australia
Summary
Friendly and hard-working person with 8+ years of experience in hospitality on the Surf coast & Geelong area. Providing enthusiastic customer service with a positive attitude. Skilled in managing daily tasks, upselling, cash handling and a good attention to detail. Providing a happy and positive attitude towards work. After traveling for 12 months around Australia with my family, I am now looking for something new that is casual or part-time to call work.
Overview
14
14
years of professional experience
Work History
Barista
Charlie Bakery
12.2020 - 08.2025
- Delivered excellent customer service
- Trained and managed staff, teaching new team members
- Oversaw daily opening and closing procedures, ensuring smooth operations
- Maintaining a safe and efficient workspace and environment
- Ordered stock and managed inventory levels
Barista/Cashier
Surf Coast Wholefoods
11.2015 - 11.2020
- Managed morning operations to ensure the business was ready for customers.
- Assisted customers with products and provided knowledgeable recommendations of products on the shelves.
- Setting up the coffee machine and the display cabinet / stock on the shelves
- Responsible for opening up the business in the mornings
- Unpacked boxes/deliveries and stocked up shelves with new produce and products and kept track of stock quality
- Created high-quality coffee beverages and artistic latte designs for customers.
Barista/FOH
Bay leaf Café
02.2012 - 08.2015
- Provided attentive service to customers by actively listening and addressing their needs.
- Restocked inventory shelves at the end of the day to maintain product availability. at the end of the day
- Cleaned and organized tables while clearing dishes to enhance customer experience
- Working with team members to enhance workflow efficiency during peak hours
- Welcoming atmosphere by greeting customers with a friendly attitude addressing their needs
- Assisted customers with product selections and provided knowledgeable recommendations on the menu items.
Education
Newcomb Secondary College
Geelong , VIC Skills
- Latte Art Techniques
- Customer service
- Cash handling
- Square
- Attention to Detail
- Multitasking and organization
- Adaptability and creativity
- Team collaboration
- Team leadership
- Problem-solving
Timeline
Barista
Charlie Bakery
12.2020 - 08.2025
Barista/Cashier
Surf Coast Wholefoods
11.2015 - 11.2020
Barista/FOH
Bay leaf Café
02.2012 - 08.2015
Newcomb Secondary College