Amy Polendakis
Melbourne
Summary
Adept at providing exceptional customer experiences through attentive service and a genuine passion for fashion. I bring a unique blend of interpersonal skills and style expertise to every role. Eager to leverage my talents in the fashion industry to contribute to the success of your organization.
Overview
3
3
years of professional experience
Work History
Stylist
Viktoria & Woods
09.2024 - Current
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
Restaurant Waitress
Half Moon
02.2024 - Current
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
- Balanced the needs of multiple tables simultaneously while maintaining a high level of attentiveness and efficiency.
- Served as a knowledgeable resource for guests seeking advice on selecting appropriate wines for special occasions or gifts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Restaurant Waitress
The Mckinnon Hotel
08.2022 - 12.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and customers.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Greeted new customers, discussed specials, and took drink and food orders.
- Ran food in a timely matter
- Worked in the bar making drinks, cocktails and coffee
Waitress
Cafenatics
11.2021 - 05.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Ran food
- Used POS systems
- Worked with a coffee machine
Education
Bachelor of Arts - Fashion Design
Whitehouse Institute of Design
12-2025
High School Diploma -
McKinnon Secondary College
11.2022
Skills
- POS Processing
- Service Quality
- Excellent People Skills
- Customer Service
- Excellent Memory
- Product Display
- Fashion illustration
- Product knowledge
- Attention to detail
- Creative thinking
Timeline
Stylist
Viktoria & Woods
09.2024 - Current
Restaurant Waitress
Half Moon
02.2024 - Current
Restaurant Waitress
The Mckinnon Hotel
08.2022 - 12.2023
Waitress
Cafenatics
11.2021 - 05.2023
High School Diploma -
McKinnon Secondary College
Bachelor of Arts - Fashion Design
Whitehouse Institute of Design
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