Amy Quinn

As a leader at Service NSW, I consistently uphold our Leadership Promise, ensuring exceptional customer service, fostering a culture of care and belonging, and driving agility in our fast-paced environment. I prioritize customer outcomes, find solutions, and exceed expectations to maintain a customer-centric approach.

I am dedicated to creating a psychologically safe, inclusive, and supportive workplace where every team member can thrive. I drive continuous improvement, responsible risk-taking, and rapid execution to deliver value.

My leadership style emphasizes vulnerability, collective success, respectful challenge, and a commitment to ongoing learning and growth. As a dynamic and results-driven leader, I excel in communication, delegation, and time management. Known for my empathy and honesty, I am dedicated to developing people and maximizing their potential in every situation.

With expertise in conflict management and high-level emotional intelligence, I facilitate diplomatic and effective communication, ensuring goals are clearly communicated so everyone understands their role in achieving them. I specialize in positioning team members to utilize their talents optimally, promoting productivity and quality standards.

My approach involves motivating and inspiring the team to perform their best work while maintaining morale and workplace harmony. I am adept at keeping projects on task, on schedule, and on budget, adhering to all current NSW Government policies and procedures.

• Jerry Bennett, CCM Travel & Recreation SNSW

M: 0477122246 E: Jerry.Bennett@service.nsw.gov.au