Amy Robertson
Healesville,VIC
Summary
Accomplished professional with extensive experience in animal healthcare. Skilled in laboratory procedures, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care.
Overview
9
9
years of professional experience
Work History
Veterinary Nurse
South Eastern Equine Hospital
02.2022 - Current
- Administered medications to animals in treatment and documented changes in condition.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Trained and mentored other LVT staff.
VETERINARY NURSE
THE VET PRACTICE - WHITTLESEA
06.2020 - 02.2021
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Administered medications to animals in treatment and documented changes in condition.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
VETERINARY NURSE
THE ANIMAL CLINIC - MAFFRA
07.2019 - 06.2020
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Administered medications to animals in treatment and documented changes in condition.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
VETERINARY NURSE
LORT SMITH ANIMAL HOSPITAL – NORTH MELBOURNE
02.2015 - 07.2019
- Triaged incoming patients to determine treatment needs and urgency of care.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Administered medications to animals in treatment and documented changes in condition.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Assisted veterinarians with radiographs and ultrasounds.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
Education
Associate of Applied Science - Veterinary Nursing
Melbourne Polytechnic
Melbourne06.2017
Certificate 3 in Massage And Small Business - Massage And Small Business
Sage
Melbourne, VIC06.2013
Skills
- Excellent verbal communication with both coworkers and customers, maintaining friendliness and teamwork consistently
- Quick and accurate data entry ability and customer service
- Ability to prioritize work and multitask while listening to customer concerns
- Agile at utilizing customer service knowledge in order to delight the customer
- Extremely focused problem solver who brings issues to full resolution
- Experienced at training and mentoring new staff including new graduate veterinarians
Timeline
Veterinary Nurse
South Eastern Equine Hospital
02.2022 - Current
VETERINARY NURSE
THE VET PRACTICE - WHITTLESEA
06.2020 - 02.2021
VETERINARY NURSE
THE ANIMAL CLINIC - MAFFRA
07.2019 - 06.2020
VETERINARY NURSE
LORT SMITH ANIMAL HOSPITAL – NORTH MELBOURNE
02.2015 - 07.2019
Associate of Applied Science - Veterinary Nursing
Melbourne Polytechnic
Certificate 3 in Massage And Small Business - Massage And Small Business
Sage
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